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Folsom Buick GMC

Folsom, CA

4.7
216 Reviews

12640 Auto Mall Cir

Folsom, CA

95630

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216 Reviews of Folsom Buick GMC

March 05, 2024

Everyone was friendly, helpful and made my experience such a breeze. Charles in sales rocks! More

by JT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Drago, Charles Townsend
Mar 07, 2024 -

Folsom Buick GMC responded

I really appreciate your feedback, JT. I love hearing from our customers and thank you for choosing us for your automotive needs. I hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to me. Joe Mesa - GM jmesa@folsombuickgmc.com (916) 355.1414

March 03, 2024

Bobby and crew were fantastic to deal with. Everyone was very professional but also very personable. Everyone was very considerate of our time and the entire transaction took less than an hour. More

by HILLJUSTINT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby Gillin, Charles Townsend
Mar 05, 2024 -

Folsom Buick GMC responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Folsom Buick GMC. Please feel free to contact us if you have any questions on your new purchase. Joe Mesa - GM jmesa@folsombuickgmc.com (916) 355.1414

March 03, 2024

Joe and Tyler were top notch and extremely knowledgeable and helpful. Process was quick and efficient. More

by hkhatami
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Mesa, Tyler Sims, Charles Townsend, Scott Runkle
Mar 05, 2024 -

Folsom Buick GMC responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Joe and Tyler was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Joe Mesa - GM jmesa@folsombuickgmc.com (916) 355.1414

March 03, 2024

Greg and Michael (finance) were very friendly and helpful. Would absolutely recommend them to help you buy a car or SUV. A+++ More

by KARENMITCHELL415
Recommend Dealer
Yes
Employees Worked With
Gregory Braver, Michael Kelly
Mar 05, 2024 -

Folsom Buick GMC responded

Thank you for leaving this remarkable feedback, Karen. We appreciate your comments and are happy to hear that Greg and Michael were able to meet your needs. At Folsom Buick GMC, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Joe Mesa - GM jmesa@folsombuickgmc.com (916) 355.1414

March 01, 2024

The salesman Tyler Sims was professional and answered all my questions, He was a pleasure to work with. Scott Runkle the sales manger was great too, these guys are class acts. I will buy from them in the fut More

by Dwayne S
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Sims, Charles Townsend, Scott Runkle
Mar 01, 2024 -

Folsom Buick GMC responded

Dwayne, thank you for writing this amazing review for our team! At Folsom Buick GMC, we always appreciate customer feedback, and I am pleased to hear that Tyler, Scott and our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Joe Mesa - GM jmesa@folsombuickgmc.com (916) 355.1414

February 29, 2024

Fraudulent behavior. Paid in advance for oil change. Was charged $223. Asked about my service plan that I paid for and the service department said they have no knowled More

by DGBATO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ed McNanna
Mar 01, 2024 -

Folsom Buick GMC responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Joe Mesa - GM jmesa@folsombuickgmc.com (916) 355.1414

February 29, 2024

Super nice people, no hard selling, gave me exactly what I asked for and returned my calls when they said they would More

by laceygill78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marty Neefe, Charles Townsend
Mar 01, 2024 -

Folsom Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Joe Mesa - GM jmesa@folsombuickgmc.com (916) 355.1414

February 28, 2024

We've been bringing our GMC trucks to be serviced here for years. The service is great! More

by carrielop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Freddy Euler, Ed McNanna
Mar 01, 2024 -

Folsom Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Joe Mesa - GM jmesa@folsombuickgmc.com (916) 355.1414

February 28, 2024

Service was great, but I was told they were going to detail my truck and all that was done was an exterior wash. Greg from sales originally told me about the detail job, so maybe I was confused and it w More

by jpayne9
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Freddy Euler
Mar 01, 2024 -

Folsom Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Joe Mesa - GM jmesa@folsombuickgmc.com (916) 355.1414

February 25, 2024

ALEX my To go Salesman made this Buying Experience Fun,Professional & Totally Satisfied! THANK YOU Alex More

by barpranch
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Zagalskiy, Michael Herrera
Feb 28, 2024 -

Folsom Buick GMC responded

I am ecstatic to hear about your positive experience with Alex! I will share your feedback and I hope to see you again soon! Joe Mesa - GM jmesa@folsombuickgmc.com (916) 355.1414

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