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Ford of Columbia - Service Center

Columbia, TN

4.7
339 Reviews

339 Reviews of Ford of Columbia - Service Center

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July 21, 2025

Amber was my service advisor today and she was perfect! Came in with a tire going flat and since I get my oil changed at Ford there was no charge for my repairs! I will always recommend this shop More

by miss_amberlady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Shafer
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2025

Great experience, great communication throughout the process. Highly recommend for warranty work and care after purchase. More

by loveslawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Shafer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will Anderson
July 12, 2025

Such an awesome experience in the service department. Everyone cared about us and our vehicle. More

by Mykidsmom20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 07, 2025

Great service as always and very friendly service representatives. They get your vehicle in quickly and get the work done. More

by kjmurphyntn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Shafer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will Anderson
July 03, 2025

The dealership was great start to finish. The check-in was nice and smooth and they kept me updated on the progress. Once the recall was done they had me out the door and on my way quickly! More

by j.morrison.galloway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Shafer
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2025

The service department employees are really great. They are excellent at keeping people informed about what they are doing to your vehicle and at what you need to know about your vehicle. More

by kjmurphyntn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Shafer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will Anderson
June 04, 2025

Very professional and helpful people Even came and got my car for me! 5 stars! More

by kbbarnes39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2025

Christian was the greatest. He took amazing care and pro idea all the answers I had More

by Jimcrews24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Merideth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will Anderson
May 11, 2025

VERY professional, friendly and honest. They had several chances to rip me off and did not do it. More

by logandenora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025

The service adviser was very nice and helpful. The waiting room was very comfortable Definitely would recommend this dealership More

by troy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Merideth
5.0
This rating includes all reviews, with more weight given to recent reviews.
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