382 Reviews of Ford of Cookeville - Service Center
service appointment As always, Christina takes care of every detail. We always receive excellent service, this visit is no exception. Fast, friendly, and always accommod As always, Christina takes care of every detail. We always receive excellent service, this visit is no exception. Fast, friendly, and always accommodating. Best service department to work with in this area hands down. More
service advisor my service advisor billy h. was very helpful and professional . took care of my truck and made us feel at home. got us in and out in very a reasonable my service advisor billy h. was very helpful and professional . took care of my truck and made us feel at home. got us in and out in very a reasonable time. More
Last Minute Drop Off for an Oil Change Christina Root welcomed me by name with her usual smile and got my vehicle in for an unscheduled oil change. As is my proclivity I brought my own oil Christina Root welcomed me by name with her usual smile and got my vehicle in for an unscheduled oil change. As is my proclivity I brought my own oil and Motorcraft Filter and in less than 45 minutes my F-150 was full of synthetic oil, washed and looking good! Thanks to all the folks at FORD LINCOLN of COOKEVILLE for a job well done! See you next time. More
Great customer service As always, Ford Lincoln of Cookeville provided great service and aims to please the customer. Always a pleasure to deal with them. Service after the As always, Ford Lincoln of Cookeville provided great service and aims to please the customer. Always a pleasure to deal with them. Service after the sale is important and they provide exactly that. More
Great service Every time I come in I receive outstanding service. Could not ask for better. Super friendly staff. Quick service and a fair price. Highly recommend Every time I come in I receive outstanding service. Could not ask for better. Super friendly staff. Quick service and a fair price. Highly recommend them. More
Pleased with service I stopped in to inquire about an oil change and was greated with a smile, was taken right in. At the same time my service writer mentioned there was a I stopped in to inquire about an oil change and was greated with a smile, was taken right in. At the same time my service writer mentioned there was a recall on my vehicle and was told that it would also be addresses so long as I had time. I am satisfied and pleased with the service. More
A Very Positive Visit Employee was nice as can be, and my oil change was super fast. Plus they had complimentary lunch available. Best thing overall: no problems were found Employee was nice as can be, and my oil change was super fast. Plus they had complimentary lunch available. Best thing overall: no problems were found in my inspection and no extras were pushed. More
Fast Friendly Service The Employees where really friendly in helping me get my oil change and tires rotated. The service was done at an reasonable time. I felt welcomed and The Employees where really friendly in helping me get my oil change and tires rotated. The service was done at an reasonable time. I felt welcomed and definitely the best dealership I’ve been to More
Buying and serviceing our Escape was great service. I am very busy and don't have much time to set around. We went for our first service of my new Escape , pulled right in, gave them my information and I am very busy and don't have much time to set around. We went for our first service of my new Escape , pulled right in, gave them my information and was out of there in a short time. Everyone was friendly and we enjoyed this type of service. Thanks so much. More
Regular maintenance The maintenance was fast and easy, as always I love the wash of my truck before returning it to me. Christina is always very courteous and helpful. The maintenance was fast and easy, as always I love the wash of my truck before returning it to me. Christina is always very courteous and helpful. More