Ford of Cookeville - Service Center

The service division is always courteous and helpful to me. The employees have always been courteous and due to the fact I am there often due to my traveling job, am recognized by several. It is nice also that The employees have always been courteous and due to the fact I am there often due to my traveling job, am recognized by several. It is nice also that we earn a free oil change every once in awhile. I do feel that I am well cared for and my car which I purchased from this dealership in 2007 is still running well. More

Prompt friendly service Very happy with the whole experience. I was greeted promptly. My issue was repaired quickly and my truck came back out washed. Plus he gave me a quot Very happy with the whole experience. I was greeted promptly. My issue was repaired quickly and my truck came back out washed. Plus he gave me a quote on new tires while I checked out. More

Service Excellent in every way! Highly recommend.I waited while the service was being done on my car. the waiting area was very nice and comfortable. Excellent in every way! Highly recommend.I waited while the service was being done on my car. the waiting area was very nice and comfortable. More

Routine service. I drove up to the service bay and was checked In promptly and courteously. Service was done quickly at a reasonable price. Received a complementary e I drove up to the service bay and was checked In promptly and courteously. Service was done quickly at a reasonable price. Received a complementary exterior car wash. More

Brilliant service and amazing staff. I only take my fords to floc. The service team is brilliant and courteous. More than that they explain everything they do and instill confidence in al I only take my fords to floc. The service team is brilliant and courteous. More than that they explain everything they do and instill confidence in all that they do. Then they do a fantastic job. I’ve never had to take a Car back after servicing or work because the work has been done correctly the first time. Even if there’s bad news, And owning any vehicle we all have heard that before, the lunhave built a solution and have explained it well and then executed the plan. If I could give them 10 stars I would. I’ve bought 3 vehicles from them and introduced friends to them. That’s how far my confidence goes. Others may be good. These guys are the best. More

Great Customer Service! Best customer service around. I was in and out in less than an hour. The folks there treat you like family. I bought the car there and drive from C Best customer service around. I was in and out in less than an hour. The folks there treat you like family. I bought the car there and drive from Clarksville to Cookeville to have the vehicle serviced; I make the drive because the folks in Cookeville are that good. More

very courteous as usual and quick They were so busy that it was almost standing room only, but as always you get treated respectfully and they keep you updated on where your vehicle is They were so busy that it was almost standing room only, but as always you get treated respectfully and they keep you updated on where your vehicle is and how much longer your wait will be. More

Top Shelf Service Every time I go to Cookeville Ford, it is the fastest service from arrival to departure. Christina took great care to register my service needs. She a Every time I go to Cookeville Ford, it is the fastest service from arrival to departure. Christina took great care to register my service needs. She always smiles and is as efficient as they come. I’m happy to recommend Cookeville Ford for all things your vehicle needs. More

Oil change in less than an hour, cool Service was provided with no problems in less than an hour. If I had a problem I could write a lot more ,and had seen my salesman (Ron J) but my truck Service was provided with no problems in less than an hour. If I had a problem I could write a lot more ,and had seen my salesman (Ron J) but my truck was already done. More

scheduled maintenence A little more costly than anticipated but the staff's friendliness and customer service is mainly what makes me keep coming back Best I've encountere A little more costly than anticipated but the staff's friendliness and customer service is mainly what makes me keep coming back Best I've encountered More