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Ford of Cookeville - Service Center

Cookeville, TN

4.3
382 Reviews

382 Reviews of Ford of Cookeville - Service Center

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June 09, 2018

Excellent Service From the time I arrived until the time I departed, I had excellent service! Surroundings were very clean and neat. Staff were very friendly and profes More

by VIcky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Root
June 08, 2018

Excellent Service Christina is an excellent service representative. She took care of all my service needs and was able to answer all the questions about my Ford F150 s More

by david
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Root
June 06, 2018

Routine Service This is only the second time I’ve used Cookeville Ford. Casey was professional, friendly and answered my concerns. We are still new to the area and am More

by CharlieJ250
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Loftis
June 04, 2018

Quick service didnt have appointment. They did a oil change on my 2013 f150 didnt have to wait long. Waiting room was clean and comfortable,they had water and donuts and pizza for customer More

by J R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristina Stephens
June 02, 2018

service Had an appointment for oil change & tires balanced and rotated. Prompt & efficient service; waiting area was clean and comfortable. Casey L. did a v More

by D.B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey L.
June 02, 2018

Great service as always Casey was amazing as always. Love the staff. And the work was great. Always could spend less, but I’d hate to compromise quality. Really great exp More

by Tunatater
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey, Miguel
May 31, 2018

service They did an oil change and tire rotation on my 2017 Ford Escape, I wasn't there long at all a great job done thank you. More

by Judy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristina Stephens
May 28, 2018

No Problems Stopped in for oil change, no appointment. Was told to just park car in que and it would be done. It was done rather quickly and with a smile. I'm qui More

by N P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina
May 20, 2018

Great Service dept Christina, Has always been very easy to work with, the service dept is clean and my truck is right every time and check is so much better at the se More

by larry130
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina
May 20, 2018

Recall on my Lincoln Was greeted promptly, professionally, by K. Stephens. Service work was a recall. She explained everything upon completion. Very professional staff o More

by opus2001
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kristina Stephens
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