Ford of Cookeville - Service Center

I brought in my 2012 Ford Fusion for an oil change. The service personal were friendly and promptly directly me to the waiting room for a great cup of coffee. The passenger seat needed adjustment, tires w service personal were friendly and promptly directly me to the waiting room for a great cup of coffee. The passenger seat needed adjustment, tires were rotated and the car was washed. At all times the service personal were professional and efficient. While waiting I had the opportunity to chat with the receptionist (?) in the showroom. Friendly and helpful. Waiting room, showroom and restroom all immaculate. The best dealer in all of my experience! More

I had to take my Lincoln in for service, and the service manager himself helped me with my concerns. He was very knowledgeable which was a big change from when I had taken my vehicle in previous visits. Whe manager himself helped me with my concerns. He was very knowledgeable which was a big change from when I had taken my vehicle in previous visits. When I picked my car up, I dealt with a gentlemen named Michael, and my car had been washed also. Great service and will recommend to everyone. More