Ford of Murfreesboro

Excellent service The service was great Karen was awesome to work with. The waiting area was clean and friendly the coffee was good everyone was nice to talk to The service was great Karen was awesome to work with. The waiting area was clean and friendly the coffee was good everyone was nice to talk to More

Amazing Quality and Service! Transmission went out in my truck Friday afternoon on the way home from work. Went up there to test drive a 2017 Focus ST. Walked through the door wh Transmission went out in my truck Friday afternoon on the way home from work. Went up there to test drive a 2017 Focus ST. Walked through the door where I was greeted by a salesman named "Chico" immediately just by his actions and manner's I knew he was gonna have me walk out smiling. Walked out with a buyers order on Friday night went to the bank sat morning. Got the car I wanted and a good deal at that! He filled her up and detailed it for me. Thank's again Chico (John) you have my business from here on out bro! I recommend anyone who is looking on car guru's or anywhere to find a ford go see him in the boro! He will take care of you. Thank again -Justin More

QuickLane Service Wonderful experience, warm, friendly and welcoming. Economical (coupon) and fast. This is regarding my visit to the QuickLane only. I do not enjoy g Wonderful experience, warm, friendly and welcoming. Economical (coupon) and fast. This is regarding my visit to the QuickLane only. I do not enjoy going to the main service dept in the "New" facility. It is a feeling of a unwelcoming atmosphere. More

Love the New Car smell There was a mistake made with the paperwork, so the salesman had to call me back in to re-sign some documents. Everybody makes mistakes, but I appreci There was a mistake made with the paperwork, so the salesman had to call me back in to re-sign some documents. Everybody makes mistakes, but I appreciate that they called to apologize and made it right with an oil change certificate to compensate for my inconvenience. More

QuickLane service I took my 2012 Ford Fusion to the QickLane for regular service. As usual, the service was very professional, courteous, and prompt. This is the kind o I took my 2012 Ford Fusion to the QickLane for regular service. As usual, the service was very professional, courteous, and prompt. This is the kind of service I've come to expect. More

Easiest Purchase Ever Made! We visited the dealership two weekends in a row. Salesmen were welcoming both times. No pressure to purchase. Would highly recommend. Many availabl We visited the dealership two weekends in a row. Salesmen were welcoming both times. No pressure to purchase. Would highly recommend. Many available options, that you can't walk away with out something you were looking for. More

Service Dept is great! I always take my Fusion to Ford of Murfreesboro when service is needed. Staff is courteous and makes one feel that they really care about making your I always take my Fusion to Ford of Murfreesboro when service is needed. Staff is courteous and makes one feel that they really care about making your service experience "painless". Only place I go for service. More

Wonderful Experience April was amazing!! I just bought a 2017 Mustang Ecoboost and the first one was pretty dirty when I test drove so I didn't get a good look at it but a April was amazing!! I just bought a 2017 Mustang Ecoboost and the first one was pretty dirty when I test drove so I didn't get a good look at it but after signing paperwork, I noticed that the paint had A LOT of major paint issues due to bird poop. After pointing this out to April and management, they told me to take that one and they would find me one exactly like it and I could come back a resign. The one they found was an upgrade from the initial mustang and the ate the difference. They also got me financed at a lower rate and lower term and had me come resign papers again -- most dealerships wouldn't have even told the customer that but they did and they saved me over $5,000. Overall, I'm very pleased with this experience. More

Wonderful experience As I normally do, I research the vehicles and dealers before I purchase a vehicle. They had the truck I was looking for and the sales staff, Jason and As I normally do, I research the vehicles and dealers before I purchase a vehicle. They had the truck I was looking for and the sales staff, Jason and Jason, were extremely helpful with my questions and concerns on my trade-in. My next vehicle purchase will be at Ford of Murfreesboro. Thank you Kenney Hensley More

Dealer backed out of deal The dealership backed out on a trade last December. They had already picked up my trade. I also had signed all the papers for the new car. I got a cal The dealership backed out on a trade last December. They had already picked up my trade. I also had signed all the papers for the new car. I got a call saying they were going to back out and was returning my trade. I felt I was misled by the sales person. I should have taken legal action since I had already filled out the papers for the purchase More