Ford of Port Richey
Port Richey, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Great service every time. Always in and out . Steve always keeps me updated on the progress of my vehicle.. z z z z z z always keeps me updated on the progress of my vehicle.. z z z z z z More
Great Freindly service Steve is a great service advisor. Very friendly and does not rush you so he can wait on another customer. He looks out for you and always checks to ma Steve is a great service advisor. Very friendly and does not rush you so he can wait on another customer. He looks out for you and always checks to make sure all your needs are taken care of. More
Everything is excellent. So far so good. I like. Good product good people. All around good business operation. Lots of vehicles to choose from. My compliments. product good people. All around good business operation. Lots of vehicles to choose from. My compliments. More
I took my 2015 Focus into Service to look at the transmission's poor acceleration. They found what was wrong, under warrantee repaired it and got me a rental while it was in the shop. transmission's poor acceleration. They found what was wrong, under warrantee repaired it and got me a rental while it was in the shop. More
Service going above and beyond like no other! Brought in my 98 Crown Victoria with the turn signal and hazard lights not working, after explaining my urgency to repair this vehicle 3 days prior to Brought in my 98 Crown Victoria with the turn signal and hazard lights not working, after explaining my urgency to repair this vehicle 3 days prior to having surgery and the need of having it "Road Ready"for my wife to use, Steve quickly contacted Chris explained the urgency and had him diagnose the problem to a non stocking part at the present time but had the assistance of Randy in parts to make sure said part would be in overnight and ask Chris to temporally fix it for me to use the vehicle until the part would arrive next day. I returned 2 days later approximately at lunch time, meet Chris who told me that part was is and in a very caring way asked how I was feeling? After seeing me limping and told me he would skip lunch and go to work on it immediately so I would not have to wait a long period of time due to my present condition. This proved to me that your technician no only can care about your vehicle condition but your needs based on your condition as well. Steve, Chris and Randy could not replace my worn hip or help the tremendous pain I was going thru but they went above and beyond to repair my car and gave the piece of mind that it would serve its purpose for my need in the days to come so my wife could travel safely back and forward from home to the Hospital. This is going the extra mile to cater for a customer in need! Thank you guys. More
Steve in your service department is the reason that drive from Groveland to have my car serviced when I could go to Ford of Clermont 8 miles away. from Groveland to have my car serviced when I could go to Ford of Clermont 8 miles away. More
Was servied by sales repair great Lady Toni always takes gre 2nd Ford love it great place . Tony takes great care for me .there is always coffe popcorn sometimes doughnuts. They are always busy so you must wait 2nd Ford love it great place . Tony takes great care for me .there is always coffe popcorn sometimes doughnuts. They are always busy so you must wait your turn. More
I cant tell you how thankful I am for nathanial in the service department, he did everything he could to make sure my car got back on the road. service department, he did everything he could to make sure my car got back on the road. More
Caveat Emptor I've been here for sales and service a total of 4 times in the past 18 months. The Service Department is pretty solid. The Sales side of the house i I've been here for sales and service a total of 4 times in the past 18 months. The Service Department is pretty solid. The Sales side of the house is a hot mess. They have a serious truth allergy. Don't expect any level of candor or accuracy in discussions with them unless you escalate an issue to the GM or GSM. For the most part, their salesmen aren't well trained or play really stupid. It ends up being a total waste of time to talk to one of them. The whole Sales Dept runs like a sleazy, fast-talking, buy-here-pay-here used car lot. And that's SAD for a Ford dealership...but about par for my experience with major brand car dealerships in Florida. Everyone is a hustler in FL and everyone is working an angle. Nobody plays fair and shoots straight. That's just the way it is. If you need to get a question answered or some follow through on something someone from this dealership told you (even if you have it in writing), it is...in my experience...likely that you will have to demand (not ask...demand) to speak to the GM. He's fixed 2 of my 3 problems in 4 visits. Yes, that's 3 problems in 4 visits. The 3rd was fixed by the GSM before I had to go to the GM. Too much drama, misinformation, attempted trickery, and not enough integrity and candor for my taste. In the end, I have always gotten a fair deal. Not an awesome deal or a bad deal, but an OK deal. And my needs were met...eventually. But I always come away feeling like I was a "nuisance," not a customer. So I don't actually like going there. They just happen to be very close to my house, I am a Ford man, and we just move to FL in 2018. So I haven't found a BETTER dealership within easy driving distance. I need to try! More



