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Ford of Port Richey
Port Richey, FL
7,957 Reviews
There are many different dealerships out there, but only one give you a buying experience that puts you in the driver's seat - Ford of Port Richey!
We believe in a no-pressure sales philosophy. You will never be pushed into a deal or a car you aren't comfortable with. In fact, we don't even bring up paperwork talk until you are 100% ready and we have answered any and all questions you may have.
We also believe in full transparency. There are no hidden fees, catches or gimmicks. We always give you our best price upfront and show you exactly where every dollar comes from. When there are no surprises, there's no need for stressful haggling. You get what everyone wants: a fun car-buying experience.
When you're ready to see for yourself the different experience we provide, stop on by! We proudly service the following areas:
We are excited to see you! Come in today to Ford of Port Richey - the dealership whose No. 1 priority will always be YOU.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 7,957 reviews
January 17, 2019
Excellent. Came in with my older vehicle to be serviced, but ended up buying a new one. Outstanding sales person Mike Black, great vehicle knowledge and sales. Came in with my older vehicle to be serviced, but ended up buying a new one. Outstanding sales person Mike Black, great vehicle knowledge and sales. More
by mojicado
Verified CustomerEmployees Worked With
January 17, 2019
Quality, professional service Steve always handles all issues with professional care. I would highly recommend the service department. They do qualify, quick work at a reasonable p Steve always handles all issues with professional care. I would highly recommend the service department. They do qualify, quick work at a reasonable price and they are very friendly. More
by JCARSON3302
Employees Worked With
January 17, 2019
Great customer service from Becky Miller in Service Department. Wait time was reasonable for tire rotation and oil change. Would recommend for repairs and service. from Becky Miller in Service Department. Wait time was reasonable for tire rotation and oil change. Would recommend for repairs and service. More
by AMMACK23
Employees Worked With
Becky Miller
January 17, 2019
Another issue with 2017 Ford Explorer Sport Still waiting for return call from Terald, recommended my fiance for oil change on Silverado 1500, wanted synthetic talked into standard every 3000 mi Still waiting for return call from Terald, recommended my fiance for oil change on Silverado 1500, wanted synthetic talked into standard every 3000 miles instead, got oil change quickly next morning checked oil(thankfully) the oil pressure was over 75% and more than a quart over the maximum, called Ford took it back in immediately and the man in service came out and apologized took ownership in the fact that he overfilled the Silverado but if it wasnt for my fiance digilenence of checking the oil it could have easily blown the motor especially since it's a 2001, I hate to say that I am not surprised since I have had nothing but issues with my Explorer. Makes me wonder, I was told the bearing and hub assembly along with axels were bad again by Jason on this past Saturday, then told it was a bearing issue and now the paperwork I has says hub assembly, I have been told multiple times that it is lemon by previous management and by Shawn Kelly the other sales manager that it sounds like I just must have got a bad one because so many are good, as he tried to get me in new car and realizing he could not do 42000 payoff, after I explained my frustration with past mgmt and all issues I am having with 28000 miles no one wants to help in sales or management unless it benefits their paycheck, John my service advisor has been great in keeping in contact and honestly the only one who has followed up. The GM left me a voicemail and I have since called 3x and no return call back, I have requested a ford engineer to check out my vehicle since the hub assembly and bearings and bushings literally have now been replaced 2x amongst tons of other issues. Ford has extended my warranty to 75000 miles but I can not even drive it 5000 without it coming back to shop, not to mention i am in constant travel to Cincinnati and Mia.i do to not good health conditions I am extremely unsafe in my vehicle have explained this to Ford numerous times to keep getting put back in the vehicle, i guess till someone gets seriously hurt they will not back their product. With that being said i would love a call from the GM or Ford corporation in regards to the lemon I'm paying 50grand for. Very sad and upsetting our family purchases more than 5 to 10 vehicles every couple years and family worked at Ford, retired and all parties are really considering making a change in the future if issues are not resolved, I know that no one would put their daughter, mother or father in the Ford I'm driving and be at ease knowing shes or he is safe. Unfortunately this review effects some that have no fault in this issue but someone needs to take accountability for their customers eventually. Shawn Ivancic got the 75000 miles warranty out on by Ivy which I still havent got confirmation on and I am thankful for that since previous management was suppose to do that in September 2018. I have 3 pages of documentation phone calls and issues with all of this and have emailed to Shawn Ivancic, he did great getting it on but I have not received a confirmation email as promised showing this has actually happened More
by CANDACEANGEL
Employees Worked With
Other Employees :
John Service, TJ DeGiorgio, Shaun Ivancic, Shawn Kelly
January 16, 2019
Solved heating system problem and replaced si Great service finding heating problem and fixing it also replacing rubber gaskets on side doors. they also took the time to explain what the problem w Great service finding heating problem and fixing it also replacing rubber gaskets on side doors. they also took the time to explain what the problem was and what needed to be done to fix it. We waited in the waiting room with plenty of variety coffee’s and donuts and popcorn and TV. Very nice experience for the time we waited for our vehicle. More
by TMBUSSEY0147
Employees Worked With
January 16, 2019
Outstanding service by Becky Miller!! Becky Miller did an absolutely fantastic job explaining what the car's issues were, coordinating with Ford re warranty coverage, arranging a loaner ve Becky Miller did an absolutely fantastic job explaining what the car's issues were, coordinating with Ford re warranty coverage, arranging a loaner vehicle, keeping costs down, informing us of the status of repairs & arranging for completion when promised. We were blessed to get her as our service advisor. She simply could not have done a better job! More
by dselby316@gmail.com
Employees Worked With
Becky Miller
January 16, 2019
Great Service Courteous and friendly Service Department. Exceeded expectations. Service was performed as promised and when promised. Steve kept in touch with me Courteous and friendly Service Department. Exceeded expectations. Service was performed as promised and when promised. Steve kept in touch with me every step of the way. Very pleased. More
by RGEORGE453
Employees Worked With
January 16, 2019
Thanks Steve I have been coming to Ford of Port Richey for 10 years now take my wife’s vehicle even though it’s now a Ford because I trust Steve professionalism an I have been coming to Ford of Port Richey for 10 years now take my wife’s vehicle even though it’s now a Ford because I trust Steve professionalism and knowledge. However I have had multiple negative experiences with the mechanics doing the work. If Steve ever leave I will do the same More
by TERRY
Employees Worked With
January 16, 2019
Tire Repair Picked up a lag bolt in the right rear tire of my Michelins recently purchased from Ford of Port Richey. Toni Governale took over and had me in and ou Picked up a lag bolt in the right rear tire of my Michelins recently purchased from Ford of Port Richey. Toni Governale took over and had me in and out quickly with no charge to me. More
by DKISLUS
Employees Worked With
Toni Governale : The Grestest
January 15, 2019
Great service and friendly staff I’ve been using Ford of Port Richey for about 5 years now. Always had a great experience each time. I had one issue on a visit and they went above and I’ve been using Ford of Port Richey for about 5 years now. Always had a great experience each time. I had one issue on a visit and they went above and beyond to ensure I was satisfied. Frank was my service advisor this past visit. He was focused on my needs and ensuring I was taken care of in a timely manner. Just another reason why I choose this dealership. Would recommend them every time. More
by GNJROMANELLO
