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Ford of Port Richey

Port Richey, FL

4.6
7,948 Reviews
There are many different dealerships out there, but only one give you a buying experience that puts you in the driver's seat - Ford of Port Richey! We believe in a no-pressure sales philosophy. You will never be pushed into a deal or a car you aren't comfortable with. In fact, we don't even bring up paperwork talk until you are 100% ready and we have answered any and all questions you may have. We also believe in full transparency. There are no hidden fees, catches or gimmicks. We always give you our best price upfront and show you exactly where every dollar comes from. When there are no surprises, there's no need for stressful haggling. You get what everyone wants: a fun car-buying experience. When you're ready to see for yourself the different experience we provide, stop on by! We proudly service the following areas: We are excited to see you! Come in today to Ford of Port Richey - the dealership whose No. 1 priority will always be YOU.
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10715 U.S. Highway 19

Port Richey, FL

34668

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Showing 7,948 reviews

December 05, 2018

They got me in early and got me out quick... M They are Super nice at this location and they went the Extra mile to help me. While my service was being completed they took me home and picked me up! More

by millerpatti81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toni Governale
December 05, 2018

Efficient. No pressure sales tactics. All nice people. The only issue which still needs to be addressed is the removal of the cigarette smoke smell in the vehicl More

by JISANHART
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan, Don New, Shawn Kelly
December 05, 2018

Piss poor service at full price. It took 6 hrs. to do an oil change with an appointment. I do my own truck in 20 min. in my driveway with no lift or equipment other than hand tools. T More

by Hudsonjam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Toni
Dec 06, 2018 -

Ford of Port Richey responded

This is upsetting to hear and we will look into this matter right away. We apologize that your visit with us was less than satisfactory but appreciate the feedback. Please send us an email if there's anything more you'd like to share. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

December 05, 2018

Oil change and tire rotation I had to wait over two hours for an oil change and tire rotation. I had an appointment. The service was very slow considering they knew I was coming. More

by PHILL31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Wollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 05, 2018

Oil change was a good experience Good coffee in waiting room and Steve was very helpful to get me signed in and out for my truck.The wait was not to long. More

by amber0721
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Wollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2018

Key Fob They corrected issues with my key fob in a fair and expeditiousl manner. Instead of charging me for a new fob they corrected the old fobs. More

by VKL.GRAVES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Leathers
December 03, 2018

Service Department Ford of Port Richey The Service Department at FPR has always provided excellent service. My Service Rep, Steve Wollak has always taken care of all my service need and en More

by laurelsam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Wollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2018

Service personnel were prompt and courteous. Very friendly and truck was ready when they said it would be. Service department was clean and orderly Coffee and donuts were fresh and good More

by SHIRLEYSMYTH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Schoendorf
December 02, 2018

Not t the best lol Brought 09 ford escape hybrid in for a recall and since they "fixed" it it's been getting 7 miles to the gallon. Should be getting close to 30. Hopefu More

by CBSBLL3JONNY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Clausen
Dec 03, 2018 -

Ford of Port Richey responded

We're sorry that this was your experience with us and have sent your comments to management to look into the matter. Please send us an email if you'd like to provide any further details. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

December 02, 2018

Great dealership and customer service!!! Will definitely bring my car again for service!! John Kidd met all my needs and concerns. Tia and Paige were ex More

by EricR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kidd
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