Forest Lane Chrysler Dodge Jeep Ram - Service Center

I took my Grand Cherokee in for warranty work, picked it up 2 days later, the next day I had the same issue arise. I called service dept, my adviser was off they told me to call back, by the time I got the up 2 days later, the next day I had the same issue arise. I called service dept, my adviser was off they told me to call back, by the time I got the car back to them, my warranty exceeded miles so they will not cover. Jesse Aguilar was service rep, raised his voice at me because I was arguing with him about if it should be covered. I have left Eddie Campbell(service dept manager) messages for 2 days and cannot get a return phone call from him, my Jeep has been at the dealership for 3 days and I cannot pick up my car. More

Exceeded Expectations! I would like to start by saying that I have very high expectations and attention to detail. I very rarely write reviews, however, this experience des I would like to start by saying that I have very high expectations and attention to detail. I very rarely write reviews, however, this experience deserves one. I was looking for tires and wheels for my 2018 Jeep JL and already planned to purchase from another dealer when I received a flyer in the mail with a great price for a 2" Mopar lift kit. I picked up the phone to make a quick call thinking there would be a catch and I would continue down the path I already started. I spoke with Nick who quickly confirmed there were no strings attached and scheduled Service for the lift install the following day. Once I arrived Nick was able to beat the price for tires and wheels that I had and complete the work within a day. Nick's communication was awesome. Nick continuously kept me updated as to the status of the repairs and I felt he was very honest and truly wanted me, the customer, to be satisfied. When I went to pickup the vehicle once the work was completed I was pleasantly surprised when Nick had it parked in the garage sparkling clean and handed me a framed picture, goody bag and sent before and after pictures of the vehicle. Nick went above and beyond and exceeded my very high expectations. I would highly recommend Forest Lane and Nick Manry for your Service needs. More

Easy service scheduling online, pulled up , was greeted right away. Jesse was awesome, I can’t say enough good things about This location. The whole process was smooth and I highly recommend this dealershi right away. Jesse was awesome, I can’t say enough good things about This location. The whole process was smooth and I highly recommend this dealership. More