Forest Lane Chrysler Dodge Jeep Ram - Service Center

I have been coming here for about a year now, first with my JGC SRT and now with my Ram 1500 Longhorn. The service center is clean, the people friendly and the work has been without error or question. I my JGC SRT and now with my Ram 1500 Longhorn. The service center is clean, the people friendly and the work has been without error or question. I am especially appreciative of Juan Avalos as he goes above and beyond to communicate with me to keep me informed and always greets me with a smile and asks how I'm doing. All of their advisors that I have dealt with are helpful and have good attitudes though. The dealership is fairly new and expanding, so they have the latest and greatest equipment and send you a video of your tech's walk through for any work that needs to be done and shows what they are going to be working on. The service center director, Eddie Campbell is also great to work with and took me on a tour the first time I showed up for service of their facility and is knowledgeable, courteous and knows that you can take your vehicle elsewhere for service, but strives to earn and keep your business. All around good experience. More

Can Do Man I'm pretty sure there isn't anything this man CAN'T do or a question he can't answer. Eddie has the most knowledge and the best personality of all of I'm pretty sure there isn't anything this man CAN'T do or a question he can't answer. Eddie has the most knowledge and the best personality of all of the service people I've dealt with. More

Amazing service Javier is the most helpful, polite and efficient Service Person I've ever worked with! He checked all the boxes on my latest service visit and I was Javier is the most helpful, polite and efficient Service Person I've ever worked with! He checked all the boxes on my latest service visit and I was in & out of the dealership in the blink of an eye. Awesome! More

THE BEST OF THE BEST - SUPER MARVELS Mr Chad, Mr Rob, Mr.Kevin and my man Jeremiah what can I say? These men are truly professionals at what they do. I recently purchased a 2019 Dodge Ram Mr Chad, Mr Rob, Mr.Kevin and my man Jeremiah what can I say? These men are truly professionals at what they do. I recently purchased a 2019 Dodge Ram 1500 from Dodge Forest Lane and each one of these men treated my wife and I with the utmost "RESPECT". They were honest upfront, if it didn't work they didn't press, they heard every concern I had addressed it and moved forward until we all had compromised, sacrificed and met just where we all needed to be in closing the deal. Mr Chad thank you sir for your great LEADERSHIP, Mr, Rob thank you for great financial work, Mr Kevin for being an awesome salesman with integrity and the BEST DARN SERVICEMAN EVER !!!! Mr Jeremiah who has a HEART for the job he does. Did not leave one stone unturned in servicing my vehicle. ALL IN ALL -- BEST OF THE BEST !!!!!! More

Above and Beyond! Javier Tamez, Eddie Campbell and Chris Cordova went above and beyond the regular call of duty servicing my Jeep and its warranty issue! After receivi Javier Tamez, Eddie Campbell and Chris Cordova went above and beyond the regular call of duty servicing my Jeep and its warranty issue! After receiving NO HELP from Fiat-Chrysler, it was Javier, Eddie, Chris and Forest Lane Chrysler Dodge Jeep Ram to the rescue! There are 3 jeep dealerships closer to where I live but will gladly pass them in order to return to Forest Lane CDJR for superior service! More

Outstanding Service Department Wonderful & Amazing Service Department!!! The Service Director, Eddie Campbell, was unlike any other Service Director. He was very personable (which m Wonderful & Amazing Service Department!!! The Service Director, Eddie Campbell, was unlike any other Service Director. He was very personable (which most Service Directors stay in the office and rarely leave) and takes extreme pride in his top of the line and state of the art Service Department. From the climate controled Service Drive, to the knowledgeable Service Advisors, to the orginized manner in which all work is handled from start to finish. Jeremiah McMullen was my Serevice Advisor. He was right along side of Mr. Campbell on the Service Drive and as they both welcomed me to the Dealership. Jeremiah is very knowledgeable, professional, pleasant, and a personable gentleman as well. He kept me well informed throughout the entire process of the work being completed on my Ram 2500. Jeremiah made sure that I, along with my 2 young daughters, were comfortable during our time there. He informed me of what additional work needed to be done at the time, and also informed of the things that will need to be worked on in the somewhat near future as normal wear and tear requires (rather than just trying to take my money right then and there). With that type of exceptional care for their clients, Jeremiah and Mr. Campbell have surpassed my service expectations and have earned my business for years to come. I will surely be recommending to others that this is the Service Department to take their vehicles to.....YOU CAN’T FIND A BETTER, MORE PROFESSIONAL, MORE FRIENDLY, OR MORE CARING SERVICE DEPARTMENT!!! More