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Forest Lane Chrysler Dodge Jeep Ram - Service Center

Dallas, TX

4.3
137 Reviews

137 Reviews of Forest Lane Chrysler Dodge Jeep Ram - Service Center

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June 04, 2021

Awesome place. Eddie Campbell is a true leader and it shows in all of his employees. Not only did they go out of the way to accommodate me. They were very professional and genuinely a friendly group of p More

by pmamaint
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Campbell
Jun 06, 2021 -

Forest Lane Chrysler Dodge Jeep Ram responded

Thank you for sharing how our team accommodated you at Forest Lane Chrysler Dodge Jeep Ram. We're here to help you out and provide an awesome experience when it comes to performing any service for your vehicle.

May 26, 2021

Great dealership everyone is very friendly and helpful and are always keeping you informed with your vehicle, also they have your vehicle ready at the time given or more early More

by Mariana13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Tamez
May 27, 2021 -

Forest Lane Chrysler Dodge Jeep Ram responded

Hi Mariana, Thank you for your positive review. We strive to ensure that we can keep our customers updated and informed while assisting them in a timely manner, therefore we are delighted to hear about your recent experience. Thank you for choosing Forest Lane Chrysler Dodge Jeep RAM and we look forward to working with you in the future.

May 20, 2021

Brought my Van in for service, they were courteous and fast. They took care of my issue and gave me a shuttle ride home. Thank you More

by jdavila1980
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Tamez
May 16, 2021

Drive in for oil change (no appointment) was done quickly and efficiently. All staff very friendly and willing to assist with my needs. clean, professional and honest More

by kathryn_ji
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Linda
May 15, 2021

Brought Jeep in to the service dept. on 04/01/21 to have an oil change, tire rotation and Texas State Vehicle inspection. They charged me but forgot to do the inspection. Came back on 05/07/21 to have inspe More

by larryp222
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Linda
May 12, 2021

Amazing experience! Staff was super helpful and friendly. Fred helped me fine exactly what I was looking for and made the experience a breeze! Super thankful for making the impossible happen. More

by pjessica56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Polito
May 12, 2021 -

Forest Lane Chrysler Dodge Jeep Ram responded

Hi Jessica, Thank you for your positive feedback. Your satisfaction means everything to us, therefore we are delighted to hear that Fred made the experience a breeze. Thank you for choosing Forest Lane Chrysler Dodge Jeep RAM and we hope to see you again.

May 11, 2021

Online scheduling was a breeze and when I arrived, everyone was sooooo friendly. After checking out out the other area dealerships to maintain my "new to me" Jeep, I think I have found a home. Service More

by nichelleritter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Avalos, Javier Tamez, Eddie Campbell, Nick Manry, Angela Adams, Mark Ramos, Yavon Brewster
May 12, 2021 -

Forest Lane Chrysler Dodge Jeep Ram responded

Thank you for the positive review and rating! We are happy to know that you had a good experience with our Service Department, and we hope that you will continue to visit us at Forest Lane Chrysler Dodge Jeep Ram!

May 11, 2021

Drive in for safety inspection (no appointment) was done quickly and efficiently. All staff very friendly and willing to assist with our needs very time we come in. More

by bowersockroni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Tamez
May 12, 2021 -

Forest Lane Chrysler Dodge Jeep Ram responded

Thank you for the positive feedback! We are happy to know that you had a good experience with our Service Department, and we are always here to help at Forest Lane Chrysler Dodge Jeep Ram!

May 10, 2021

Both dealership and service departments have continually gone above and beyond great Customer Service. I found them because I kept getting a bait and switch tactic at another dealer/service department in an More

by juliedgrant.irving
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Summer, Javier, Jesse, Javier Tamez
May 10, 2021 -

juliedgrant.irving responded

For some reason, even though I highly recommended both the dealership and service department, the rating came in at a one star Overall Experience and a Recommended "No." This was not what I said. I highly recommended both departments of Forest Lane Dodge.

May 12, 2021 -

Forest Lane Chrysler Dodge Jeep Ram responded

Thank you for the wonderful feedback! We are happy to know that you enjoy both our Sales and Service Departments at Forest Lane Chrysler Dodge Jeep Ram and we hope that you will continue to choose us as your dealership!

May 09, 2021

When eye came 2 forest lane dodge 4 service oil change eye got got more then eye expected they went underhood n showed me t More

by Rorice63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse
May 10, 2021 -

Forest Lane Chrysler Dodge Jeep Ram responded

Hi there, Thank you for your positive review. Your satisfaction means everything to us, so we are delighted to hear about your recent experience. Thank you for choosing Forest Lane Chrysler Dodge Jeep RAM and we hope to see you again.

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