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Fort Wayne Nissan

Fort Wayne, IN

4.6
872 Reviews
At Fort Wayne Nissan, we want you to feel like family when you visit us, and we treat each of our customers with the golden rule. Our sales team can help you get acquainted with our available new and used vehicles, and help you narrow down your choices to find your perfect car, truck, crossover or SUV. Then, our finance team can help you find the perfect lease or loan to go with your Nissan Altima, Murano, Pathfinder, Rogue and Sentra. After that, we make your entire ownership experience easier with expert service and parts. We really are your one-stop destination for the entire car-buying and ownership journey, and we do it all with a smile.
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4909 Lima Rd.

Fort Wayne, IN

46808

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Showing 872 reviews

February 28, 2021

Had my truck for 2.5 weeks and I had to call every time to find out what was going on. Josh Never returned call. More

by LEMERT3
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Josh service manager
Mar 02, 2021 -

Fort Wayne Nissan responded

Thank you for taking the time to submit this review, We would like the opportunity to learn more about the situation. Please feel free to call our office and speak with our General Manager regarding this. Thank You and have a great day.

Mar 02, 2021 -

Fort Wayne Nissan responded

Thank you for taking the time to submit this review, We would like the opportunity to learn more about the situation. Please feel free to call our office and speak with our General Manager regarding this. Thank You and have a great day.

February 22, 2021

Can't thank they guys at Fort Wayne Nissan enough, after my car was written off sitting outside my house,by uninsured/unlicensed car driver... They did their upmost to get me back me back in the road whic More

by Valjhs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Barney , Shane Housholder, Zach Williams
Feb 23, 2021 -

Fort Wayne Nissan responded

Thank you for the wonderful review!! Please let us know if you should ever need anything, we strive for 100% customer satisfaction. Have a wonderful day! We will certainly let the team know how they did.

February 22, 2021

Fast and efficient Gage had everything prepared for us and ready to g. We were in and out vert quickly. Finance was a breeze recommend More

by TRIGG.DAN.ALY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gage, Kevin Amorini
Feb 23, 2021 -

Fort Wayne Nissan responded

Thank you for taking the time to send the wonderful review, we will certainly let Gage know how well he did. Please let us know if you should ever need anything! Again, Thank you and have a great day!!!!

February 18, 2021

Initial purchase was all good, very friendly staff and transaction went well. After sale I am unable to get my salesman to communicate with me now in regards of getting the 2nd key fob found or a new one More

by MONKEYPOOP169
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Amorini
Feb 23, 2021 -

Fort Wayne Nissan responded

Thank you for taking the time to let us know about the issue that you had. Please contact our office for further assistance if needed. Have a wonderful day!

February 18, 2021

Bought Nissan Frontier new from here years ago and have had all service work done here. Just had warranty issues with airbags and some work was covered. not even a month later, same issue and now they say More

by marcd472
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
only talked on the phone. was just POINTED to register to pay
Feb 19, 2021 -

Fort Wayne Nissan responded

Please accept our apologies for the lack of customer service that we failed to provide you. Please contact our Service Manager at your convenience and speak with him directly concerning this unacceptable behavior on our part. We look forward to hearing from you in the near future.

February 16, 2021

Received stock letter from Shane when I checked out that said they included a proposal for my cars worth because its was in high demand; however, no proposal was included. Made me feel that it was just a s More

by CHRIS.JOHNSON3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JOsh Richardson
Feb 17, 2021 -

Fort Wayne Nissan responded

Thank you for taking time to to respond to the survey, please be assured that we strive for 100% customer satisfaction. Please feel free to contact us with any questions that you might have regarding this.

Feb 17, 2021 -

Fort Wayne Nissan responded

Thank you for taking time to to respond to the survey, please be assured that we strive for 100% customer satisfaction. Please feel free to contact us with any questions that you might have regarding this.

February 11, 2021

This was a Great car shopping experience. No pressure, they found what I wanted and delivered it with prompt and courteous service! They are the Best! More

by SDR4712
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Housholder, Kevin Amorini, Jordan Bratch
Feb 11, 2021 -

Fort Wayne Nissan responded

Thank you for your kind words and 5 star Rating!! We will certainly pass these comments to Jordan and Shane. We look forward to seeing you again. Once again, Thank You!!

Feb 11, 2021 -

Fort Wayne Nissan responded

Thank you for your kind words and 5 star Rating!! We will certainly pass these comments to Jordan and Shane. We look forward to seeing you again. Once again, Thank You!!

February 11, 2021

Great service from check in to the cashier! That’s why I drive a Nissan! I dropped my car off and it was done earlier than expected. More

by SERENDIPITYINN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Nagel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cashier
Feb 11, 2021 -

Fort Wayne Nissan responded

Thank you so much for the wonderful review! We are pleased to know that your experience here was a great one. We look forward to seeing you again. Please let us know if you should need anything!!

Feb 11, 2021 -

Fort Wayne Nissan responded

Thank you so much for the wonderful review! We are pleased to know that your experience here was a great one. We look forward to seeing you again. Please let us know if you should need anything!!

February 10, 2021

I feel confident taking our vehicles there to keep them in good repair. I was not oversold and the wait time was reasonable. One negative-coupons are a pain. More

by sarahlbb
Recommend Dealer
Yes
Employees Worked With
Danny Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2021 -

Fort Wayne Nissan responded

Thank you for your kind words and great review. We look forward to seeing you again. Please let us know if you should have any questions regarding the coupons.

February 10, 2021

They did a great job taking care of my car. The people are on top of it and I recommend visiting this dealership for any car needs. More

by NCONDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kheaton, Cherie Crooks
Feb 11, 2021 -

Fort Wayne Nissan responded

Thank you so much for the wonderful review! We look forward to serving you in the future!

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