Fort Wayne Nissan

Just went in for a simple oil change. Appointment was at 10:15 and got out at 11:45. No explaination on why. Service was overbooked by the looks of it. 10:15 and got out at 11:45. No explaination on why. Service was overbooked by the looks of it. More

Dealer was very friendly and helpful, only reason I did not give it a five star was because they were supposed to follow up and get me a second key for the vehicle and did not. Ended up having to take care not give it a five star was because they were supposed to follow up and get me a second key for the vehicle and did not. Ended up having to take care of it myself More

The job was done right. Since I was from out of town, I had to wait there for almost 5 hours. They did offer a shuttle to go to the mall, but I declined. had to wait there for almost 5 hours. They did offer a shuttle to go to the mall, but I declined. More

After picking up my car on 7/9/21 I had to immediately return it due to to shaking and computer failure. The car died when the service associate went to test drive it. I had already paid $450 dollars to r return it due to to shaking and computer failure. The car died when the service associate went to test drive it. I had already paid $450 dollars to repair a solenoid and $300 was in service charges to end up with more issues than I started with. Along with that I was called to see how I was doing because they didn't even know the car had been returned. I was told I would be updated on Saturday, however, when I called I was told the service department was closed and they did not know the status of my vehicle. I have had to missed many days of work because of this, have been without a car for a week I am out hundreds of dollars, and could have been seriously injured when the supposedly fixed car misfired in the intersection when I was bringing it back. This is by far the worst service I have ever received and will be reporting this issue to the corporate office. More

This dealership is AMAZING! They got me into a car I love when I never thought it would have been possible. They were super professional, nice, and knowledgeable. The whole experience was phenomenal. Gage wa when I never thought it would have been possible. They were super professional, nice, and knowledgeable. The whole experience was phenomenal. Gage was our salesman and he was incredible. Super friendly, really sweet, and worked so hard to find just the right car for my family. He was beyond dedicated and is obviously very passionate at what he does. Tim and Kevin did so much for us as far as financing and finalizing the sale. The service department did a great job detailing the vehicle before we drove it off the lot. 10/10 recommend Fort Wayne Nissan! More

Very professional, no nonsense, no pressure. Clean dealership, somewhat congested and unorganized outside. Sales staff were actively taking care of customers, no joking and horsing around that I see dealership, somewhat congested and unorganized outside. Sales staff were actively taking care of customers, no joking and horsing around that I see in some dealerships. More

Everyone in the dealership was very nice and I did not feel pressured at all to buy a car. feel pressured at all to buy a car. More

All went well during our service on Wednesday. We got an appt readily, and as usual we’re very pleased. Almost perfect, I’d say! appt readily, and as usual we’re very pleased. Almost perfect, I’d say! More

Young staff and rushed to get deal done - which caused return trip and follow ups. Added costs not authorized/reviewed with us in final sale. Car performance issues on my car with less than 6K miles (bra return trip and follow ups. Added costs not authorized/reviewed with us in final sale. Car performance issues on my car with less than 6K miles (brakes). More

The tire pressure light on my dash lit up while I was out driving. I stopped in without an appointment and the staff was kind enough to look at my car right away. I had a screw in the tire sidewall. The st driving. I stopped in without an appointment and the staff was kind enough to look at my car right away. I had a screw in the tire sidewall. The staff replaced the tire. More