Fort Wayne Toyota

James was a down to earth kind of man that knew you did not want a piece of junk which is more than I can say for a lot of the other dealers I have seen in the past week. I know it is tax time and it is ha not want a piece of junk which is more than I can say for a lot of the other dealers I have seen in the past week. I know it is tax time and it is hard to come by a great car for a great price but, we found one thanks to James !! I would recommend anyone to go see James for any new or used car needs. He knows what he is talking about and he is very personable. I am the type of person that does not want someone to kiss my rear just so I will buy a car. He did not pressure us into purchasing any of the cars we drove he simply rode along and listened to what we had to say about it. I THANK-YOU so very much James for being such an amazing sales person !! More

While I helped my wife in negotiating a deal on a used car on Monday, Feb.13, 2012, we were both satisfied with the final terms of our deal and it was sealed with a handshake from the salesperson. The te car on Monday, Feb.13, 2012, we were both satisfied with the final terms of our deal and it was sealed with a handshake from the salesperson. The terms were very simple in that we all agreed upon a cash purchase price of $12,400.00 (tax,title, and all other charges included). Other stipulations of the deal were that the existing 3 month warranty would be extended to six months, and some minor repairs were to be done under the hood (specifically some fasteners were to be installed). That's it. Those were the simple terms. Upon meeting with your associate in the business office and finalizing the legal points of the deal, we were presented with only a three month warranty. We objected and said that the terms of our deal were that we would have a six month warranty. The salesperson was summoned and he said he could not give us a six month warranty and said that the sales manager would not agree to it either. After a brief and heated discussion among sales, finance, and ourselves, it was then concluded that we would take ownership of the car for an out-the-door price of $11,800.00, with no implied warranty at all. We liked the car and we also liked the final price, but we did not like that this entire deal was re-negotiated in the business office of your dealership. We got caught in a classic bait-and-switch scenario and shame on us for allowing it to happen. We like the car but we hope that there are no mechanical issues that would make us further regret doing business with you all. We believe that the lack of integrity shown by the salesperson and especially the sales manager who did not even show his presence while we were there are sufficient criterion for us to express to others NOT to deal with your company. More

Our family was not sure if we could afford a new minivan or not. We were very happily surprised by the affordability of the 2012 Sedona. Even more so, we were impressed by the salesman who helped us. Cha or not. We were very happily surprised by the affordability of the 2012 Sedona. Even more so, we were impressed by the salesman who helped us. Chad Witte was always very straightforward, honest and clear with us. He did not play games. He gave us more for our trade than we even dared to hope. He made it possible for us to drive home with a new van. I would highly recommend him to anyone who is leery of car salesmen. He is someone you can feel confident working with. He will also fight to get you a fair and affordable purchase. More

In February of 2011, I bought a 2011 Kia Soul (great car). When I went to the dealer to look at the vehicle I was met by Steve Alten (not sure of the spelling, he said that he was new and didn't yet hav car). When I went to the dealer to look at the vehicle I was met by Steve Alten (not sure of the spelling, he said that he was new and didn't yet have a business card). They didn't have exactly what I was looking for, however, Steve and I found an acceptable model and he suggested that we take it for a test drive. On the test drive, and without prompting from me, Steve told me that he had been in car sales for years but that he had just started at Ft. Wayne KIA. Steve told me that he was reluctent to take the job with KIA as the Bob Rohrman chain of dealerships have such a poor customer service reputation. I found this conversation kind of odd, however, we worked out what a felt was an acceptable deal and I bought the car. Steve showed me very few of the features and suggested that I take the car home and he would call me in a couple of weeks to make sure that he answered any questions that I might have. I haven't heard from him to this day. I had to visit the dealership twice before they finally paid off the vehicle that I traded in; as when I called to check on it. Dave in finance would never pick up the phone. I never received any communication from this dealer until mid October when the KIA corporation sent me a letter welcoming me to the KIA family. This past week I had a need to take the vehicle in for service; the horn only works part time. After waiting an hour and a half, I was told that the car needs a new horn and that one had been ordered. I was told that I would be called as soon as it arrived so that I could schedule an appointment to have it installed. I just called the dealership to check on the part since I didn't hear anything from them; I was told that indeed the part was there (I guess they just didn't have time to call and tell me). I know other people in my office who have had similar problems with this dealership and the one thing that we all seem to agree on is that none of us will buy our next vehicle from any of the Bob Rohrman family of dealerships. More

Oil change and tire rotation. Performed on a most timely basis and was greeted by my first name by service personnel even though it had been several months since my last visit! Also was seen as timely basis and was greeted by my first name by service personnel even though it had been several months since my last visit! Also was seen as a drop in without a prior appointment. While waiting for the oil change............... I noticed a sign stating that used cars are at their highest value in recent years. Yes you guessed it.......I did in fact trade cars once again. ( Our 12 th new Toyota Camry in the last 11 years). Keep you car in showroom condition and Ft Wayne Toyota will always give you top dollar when trading cars. Sincerely Carl Demidovich More

My wife was in the market for a minivan.. after going to other dealerships and basically only being shown used ones that we didn't really like we thought lets "go look" at new vans. We decided to other dealerships and basically only being shown used ones that we didn't really like we thought lets "go look" at new vans. We decided to go to Fort Wayne Kia because of the warrenties that are offered on there vans and overall safty ratings, but what we never expected was to be driving home in a BRAND NEW minivan. Jay made our shopping for a van actually enjoyable. We never once felt pressured into having to purchase a vehicle from FW KIA. We would highly recommend anyone looking for a New/Used vehicle to visit Fort Wayne KIA you will not be disappointed. And if you get the opportunity ask for Jay Bachman he is AWESOME!!!! Thanks for taking the time to read our review. More

Andy Yergler was very patient, helpful and got me a great deal on my trade-in and the used car I bought. I really appreciated all of his help and wanted to comment on his non-pushy professionalism. I woul deal on my trade-in and the used car I bought. I really appreciated all of his help and wanted to comment on his non-pushy professionalism. I would but a car again "from ANDY'. Thank you, Peter Bombard More

I would recommend to anyone looking to get a new car to go to Fort Wayne Kia and speak with Kyle. Over the past months I had met a number of car sales men and he by far was the best of any of them. He wa go to Fort Wayne Kia and speak with Kyle. Over the past months I had met a number of car sales men and he by far was the best of any of them. He was absolutely awesome to work with and he did everything he could to get me the best deal possible. I will definitely return to Fort Wayne Kia and do business with Kyle after my lease is up. More

Kyle was a great person to work with. I have never had such a great experience in purchasing a vehicle before, new or used. He is very personable, hysterical, and tailors the sale to the person. I wasn' such a great experience in purchasing a vehicle before, new or used. He is very personable, hysterical, and tailors the sale to the person. I wasn't just a number to him. I would definately go back in a few years to purchase another vehicle from him, and I will recommend him to my friends. Keri Roby More

Kyle Boyer and the finance company were absolutely wonderful. They treated us with much kindness. We would recommend anybody wanting a new automobile to go to the Fort Wayne Kia dealership in Fort W wonderful. They treated us with much kindness. We would recommend anybody wanting a new automobile to go to the Fort Wayne Kia dealership in Fort Wayne, IN. 120%. The financing department was very easy to work with. More