Fort Wayne Toyota

I asked Michael Smith to keep watch for a $1,000.00 car for my daughter. 2 days later he called me to come look at a car. I got a complete history of the car from Michael, a tour of the service dept. Mi for my daughter. 2 days later he called me to come look at a car. I got a complete history of the car from Michael, a tour of the service dept. Michael delivered the car to me a few days later so that it would be a suprise for my daughter. I received a follow up letter and phone call to see if I had concerns or questions about any part of the process. Enclosed in the letter were free carwash cupons. All this for a $1,000.00 car! Everyone should go talk to Michael at Ft. Wayne Toyota, Lexus....... More

My initial choice didn't suit me very well after I took it home. I called and ask if we could possibly try to get a car that I could be totally satisfied with. They called me back in a couple of days and s it home. I called and ask if we could possibly try to get a car that I could be totally satisfied with. They called me back in a couple of days and said bring in the old car we'll figure somethin out and they did. I felt bad about this but they were all so kind and reassuring. Thanks Kia Ft. Wayne More

James was extremely helpful with everything that we needed to purchase a new vehicle. He helped my boyfriend and I get into a new reliable vehicle. James went above and beyond what any normal salesman needed to purchase a new vehicle. He helped my boyfriend and I get into a new reliable vehicle. James went above and beyond what any normal salesman would do in order to get us into a new reliable car for our family. I would recommend all of my friends go see James Bachman at Kia! More

Everyone was very kind, Jay was extremely helpful and easy to work with. the dealership was clean, they had the perfect car I wanted and worked to make it possible to take it home that night. The lot easy to work with. the dealership was clean, they had the perfect car I wanted and worked to make it possible to take it home that night. The lot was well lit, and there was a wide variety of cars to choose from. More

I would like everyone to know, that is looking for new or used cars, that the only place to go is Ft. Wayne Toyota. I went in looking for a fun car to drive in the summer, so I didn't want to be pressured t used cars, that the only place to go is Ft. Wayne Toyota. I went in looking for a fun car to drive in the summer, so I didn't want to be pressured to look at anything if i didn't see something that I thought I could not live without.Michael came out and asked to help me,but after hearing my shopping intentions, he just stepped back and let me look, when he saw me climb into the car, that needed to be siting in my driveway, he came over and asked if I wanted to take it for a ride. That was the most unpressured ride I have ever had. He made me feel very comfortable, and at ease. I have never had to bring it in for service(other than up keep). Michael made me feel like a Queen as he presented me with the keys to my Car(I even think there was red carpet!) Ft. Wayne Toyota is definitly a 'Your in the Family'experience. Just say'Pass the Turkey and Mashed Potatoes'!! More

Steve provided a positive customer service experience. He was knowledgeable, friendly and strived to ensure I was a satisfied customer. I needed assistance turning in another vehichle and Steve went above He was knowledgeable, friendly and strived to ensure I was a satisfied customer. I needed assistance turning in another vehichle and Steve went above and beyond to help with this transaction. All his efforts were appreciated. More

The people at Fort Wayne Kia were excellent. They were very knowledgeable about the vehicles they had to offer. Also, Fort Wayne Kia sent Jay Bachman to pick me up from my residence and take me to the dea very knowledgeable about the vehicles they had to offer. Also, Fort Wayne Kia sent Jay Bachman to pick me up from my residence and take me to the dealership to finish the car purchasing process (a 45 minute drive each way). When things got down to the nitty-gritty they were willing to work with me and I could tell they were sincere and willing to help me out. More

Jeff and Dave worked with us to meet our mileage, total cost & payment goals. We bought two cars (one new & one used) & doubled our gas mileage. When a flaw on the fender on our new car was discovered befo cost & payment goals. We bought two cars (one new & one used) & doubled our gas mileage. When a flaw on the fender on our new car was discovered before we left the lot the general manager imediately addressed it and took steps to solve the problem. We got 44 mpg on our first tank of gas in our new Forte! More

Jeff did a fantastic job helping us out with our purchase of a used Kia Sedona. He was very easy to work with, very patient, and there was no pressure to buy. He gave us the time we needed to drive around of a used Kia Sedona. He was very easy to work with, very patient, and there was no pressure to buy. He gave us the time we needed to drive around and check the vehicle out to our satisfaction. He also ensured that we were comfortable while we waited for our paperwork to be finalized and my car's price to be estimated. I want to thank Jeff for all of his assistance! More

Everyone was very knowledgable and agreeable to work with. Did everything needed and more to make buying as pleasant as possible. Remembered our needs and names. Enjoyed buying the care from Duane. Duan with. Did everything needed and more to make buying as pleasant as possible. Remembered our needs and names. Enjoyed buying the care from Duane. Duane worked with us in trading in our current car. Willing to let us try out the model on the highway as well as bumpy roads. More