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Fort Wayne Toyota

Fort Wayne, IN

3.9
1,127 Reviews
When you work with Fort Wayne Toyota’s team of experts you aren’t just working with just one dealership, you’re working with a team of dealerships with over 40 years of experience! If you're looking for a new Toyota? We can help you find it. If you're looking for something else we will find a vehicle with the exact options you want and need. As a Toyota dealer servicing the Fort Wayne area, we offer superior customer service along with a variety of great amenities that set us apart from other area dealerships:
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5900 Illinois Rd.

Fort Wayne, IN

46804

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Showing 1,127 reviews

March 04, 2022

Good service as always and my car was done at the time the service rep said. More

by TWLUNDQUIST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
toyota service dept.
Mar 05, 2022 -

Fort Wayne Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Fort Wayne Toyota Lexus!

March 02, 2022

Charles did a excellent job working with our company having to deal with multiple people to make the deal happen over the phone and in another state! More

by JKRUGER1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles
Mar 03, 2022 -

Fort Wayne Toyota responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Fort Wayne Toyota Lexus are glad to have you as a customer.

March 02, 2022

I had a problem with a coupon discount but the dealer made it right. The quality of the service has never been an issue. Their work is well done. More

by FXCFTW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't know the emploee's name
Mar 03, 2022 -

Fort Wayne Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

February 28, 2022

I feel that everyone we worked with was very honest and helped us to arrive at solutions that worked for us. Car repairs can be a scary and unfamiliar territory, but we felt like we were being looked after More

by WHITNEYLMC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Bennett
Mar 01, 2022 -

Fort Wayne Toyota responded

Whitney, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

February 28, 2022

The reason I did not give a five-star rating is that I didn't get the correct discount for using a coupon. I called and they will make it right. I'm paying more to have the work done by the dealership, so More

by FXCFTW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't know the emploee's name
Mar 01, 2022 -

Fort Wayne Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Mar 01, 2022 -

FXCFTW responded

Stopped in today and resolved the billing error. It was handled efficiently. Thank you.

February 27, 2022

Overall great dealership experience. I’m younger with average credit, and was able to walk away with a car the same night. Nathan and Omar were friendly and knowledgeable. They stayed af More

by ZAF
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Arend
Feb 28, 2022 -

Fort Wayne Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Fort Wayne Toyota Lexus.

February 27, 2022

They have maintained my Toyotas now for a number of years. The service reps have always been courteous and helpful. Neil has be especially good to work with. Missed not having a vehicle available for t More

by WWF500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neal - service consultant
Feb 28, 2022 -

Fort Wayne Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Fort Wayne Toyota Lexus!

February 25, 2022

Exelente atención me gusto salí con mi carro de una vez lo recomiendo totalmente muy buena atención me gustos como me trataron salí con carro muevo More

by MADHUVIDIA
Recommend Dealer
Yes
Employees Worked With
Omar, Andrew Burton
Feb 28, 2022 -

Fort Wayne Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Fort Wayne Toyota Lexus, we look forward to having you as one of our valued customers for many more years to come!

February 25, 2022

In this car market, I was pleasantly surprised to find the vehicle I wanted and I felt I got a very fair out the door price More

by James
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Rinker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2022 -

Fort Wayne Toyota responded

Thank you, James. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 25, 2022

Fantastic service with fantastic people. Everyone was very friendly and would not be satisfied until we came to an agreement and I left their lot with a new car from a Trade in. More

by AEKID77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2022 -

Fort Wayne Toyota responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

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