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Fort Wayne Toyota

Fort Wayne, IN

3.9
1,127 Reviews
When you work with Fort Wayne Toyota’s team of experts you aren’t just working with just one dealership, you’re working with a team of dealerships with over 40 years of experience! If you're looking for a new Toyota? We can help you find it. If you're looking for something else we will find a vehicle with the exact options you want and need. As a Toyota dealer servicing the Fort Wayne area, we offer superior customer service along with a variety of great amenities that set us apart from other area dealerships:
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5900 Illinois Rd.

Fort Wayne, IN

46804

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Showing 1,127 reviews

February 04, 2022

Great experience no pressure the best attention buying a vehicle by far at Fort Wayne area More

by BARRILITOMT
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Bradshaw rigo Rodriges
Feb 04, 2022 -

Fort Wayne Toyota responded

Thanks for your feedback on your recent visit to Fort Wayne Toyota Lexus. I'm glad to hear that Andrew was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

February 03, 2022

After a quick inquiry online, I received a prompt response with the initial necessary information. From that point I was able to consistently get further updates and information. More

by TSIEFRING
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rigo Rodriguez
Feb 03, 2022 -

Fort Wayne Toyota responded

Thank you for choosing Fort Wayne Toyota Lexus, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

February 03, 2022

These folks are fantastic. I'm used to xxxxxxxx from dealers where they give you your monthly payment but don't tell you any of the assumptions for that payment. I filled out the forms online before-ha More

by sidpgerber
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dalton Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin
Feb 03, 2022 -

Fort Wayne Toyota responded

Thanks for sharing your thoughts about your experience with Fort Wayne Toyota Lexus. Dalton and Austin appreciate your business and hope to see you again soon!

February 03, 2022

I’m very annoyed because when signing the paperwork I said I did not want any add ons like autoguard and protect edge when signing the paper work, the finance guy slipped in those extra charges after I h More

by ALEXCARDENAS0387
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2022 -

Fort Wayne Toyota responded

Alex, we're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

February 02, 2022

Great job with service and cleaning the truck. No problems and truck was ready on time. Thanks to all More

by Gary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damian in service
Feb 02, 2022 -

Fort Wayne Toyota responded

Gary, thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

Feb 02, 2022 -

Gary responded

It’s great to know when your vehicle is in your service department it taken care of…

February 02, 2022

Always very friendly and yet professional in dealing with the customer. TV should be off instead of blaring nonsense. More

by TONI868FEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/A
Feb 02, 2022 -

Fort Wayne Toyota responded

Thank you for your feedback. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Fort Wayne Toyota Lexus.

February 01, 2022

Very friendly and professional group to work with, from Salesman Blaze Cotterman to finance Officer Tyler and the service department. I would highly recommend this dealership to friends and family. More

by SPEED95
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blaze Cotterman
Feb 01, 2022 -

Fort Wayne Toyota responded

Thank you so much for your excellent review! We are so glad that Blaze had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

Feb 01, 2022 -

SPEED95 responded

You are very welcome

January 31, 2022

Gabriela Monroy was exceptional! I had been to 3 lots prior to your dealership and not one single person came out to help. I was on a mission to get a new car that day! Gabriela was out helping me within More

by RSJM1004
Recommend Dealer
Yes
Employees Worked With
Gabriela Monroy
Jan 31, 2022 -

Fort Wayne Toyota responded

Thank you so much for your wonderful review! We are thrilled that Gabriela had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Fort Wayne Toyota Lexus!

January 30, 2022

Feel taken advantage of. Scheduled an oil change on a camry I purchased from them and my bill was $275.00. They added exchange brake fluid and other things that I did not need. Wont be back. I am a 65 More

by SFAITH8385
Price
Recommend Dealer
No
Employees Worked With
Dont know their names
Feb 16, 2022 -

Fort Wayne Toyota responded

Thank you, Shelly. Management will be in touch shortly.

January 28, 2022

The Toyota Care service was easy fast and easy to schedule, and the staff was very kind! More

by MIKAYN2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy,
Jan 29, 2022 -

Fort Wayne Toyota responded

Thank you for choosing Fort Wayne Toyota Lexus. We look forward to having you as one of our valued customers for many more years to come!

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