Back

Fort Wayne Toyota

Fort Wayne, IN

3.9
1,127 Reviews
When you work with Fort Wayne Toyota’s team of experts you aren’t just working with just one dealership, you’re working with a team of dealerships with over 40 years of experience! If you're looking for a new Toyota? We can help you find it. If you're looking for something else we will find a vehicle with the exact options you want and need. As a Toyota dealer servicing the Fort Wayne area, we offer superior customer service along with a variety of great amenities that set us apart from other area dealerships:
Contact Dealership

5900 Illinois Rd.

Fort Wayne, IN

46804

Directions

By Type

Showing 1,127 reviews

November 28, 2021

They had what I needed, the price was in range and I got what I wanted. In current market they acted verry well. Andrew Bradshaw and Chris Rinker were willing to talk and made whole process easy to digest. More

by IMPRUNSKUS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Rinker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Bradshaw ; Irfan Hussain
Nov 28, 2021 -

Fort Wayne Toyota responded

Thank you so much for your wonderful review! We are thrilled that Chris had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Fort Wayne Toyota Lexus!

November 27, 2021

The service center and employees were top notch; however, when I was called that my car was ready, I informed the caller I would not be there for an hour all more. I was really not happy when after I paid my More

by CMNOWICKI52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neal
November 27, 2021

I had an 830 appt. I was told when i got their it was gonna be 2 hours for a tire rotation. I was told car service was availableSo i told them i wanted to go to walmart. I was told they would come get m More

by MOCTAVIANO
Recommend Dealer
No
Employees Worked With
Service
Dec 15, 2021 -

Fort Wayne Toyota responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

November 26, 2021

Adam and Andrew made my 1st Toyota purchase such a fun experience! I purchased a 2018 Highlander. Adam was very knowledgeable with the Toyota product in comparison to the Hyundai brand I retired, making More

by Sherri S.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Haggard, Andrew Bradshaw
Nov 26, 2021 -

Fort Wayne Toyota responded

Congratulations on your new vehicle! We are so glad that Adam and Andrew had the opportunity to work with you, and that they could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

November 26, 2021

The Toyota service listened to my concerns about my wife’s car issues..they were very intent on resolving the problems What a load off my mind. My wife can again drive with confidence that she won’t More

by ronaldhults
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris
Nov 26, 2021 -

Fort Wayne Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 25, 2021

Always have had a good experience when I go to this dealership. Always pleased with service More

by KEN94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Nov 26, 2021 -

Fort Wayne Toyota responded

We appreciate your business and our team looks forward to serving you again soon!

November 25, 2021

Great people with amazing service. Michael Smith was welcoming and friendly, making sure we had what we needed. Charles did a good job working with the numbers. Will be back for our next car need! Thank More

by Brittony
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dalton Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Smith
Nov 26, 2021 -

Fort Wayne Toyota responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Fort Wayne Toyota Lexus are glad to have you as a customer.

November 25, 2021

Very helpful and friendly people. Michael smith made everything easy and simple. Thank you I will definitely recommend to friends and family. More

by Christopherbarajas7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2021 -

Fort Wayne Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Congratulations on your new vehicle and thank you for choosing Fort Wayne Toyota Lexus.

November 24, 2021

Really enjoyed our experience with Gabby and taking the time to see what options we were interested in on a new Sienna Van. Looking ahead on what was coming in and the options available was very helpful. R More

by CCC862
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabby and Drew
Nov 24, 2021 -

Fort Wayne Toyota responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Gabby and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

November 24, 2021

Everyone here was very helpful, especially Michael. He did a wonderful job of telling us all about the car I wanted. I would definitely recommend him as your car guy. More

by ACENMARSHALL98
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2021 -

Fort Wayne Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Michael met your expectations. Thank you again for choosing Fort Wayne Toyota Lexus, we look forward to having you as one of our valued customers for many more years to come!

...
54
...