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Fort Wayne Toyota

Fort Wayne, IN

3.9
1,127 Reviews
When you work with Fort Wayne Toyota’s team of experts you aren’t just working with just one dealership, you’re working with a team of dealerships with over 40 years of experience! If you're looking for a new Toyota? We can help you find it. If you're looking for something else we will find a vehicle with the exact options you want and need. As a Toyota dealer servicing the Fort Wayne area, we offer superior customer service along with a variety of great amenities that set us apart from other area dealerships:
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5900 Illinois Rd.

Fort Wayne, IN

46804

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Showing 1,127 reviews

November 11, 2021

I was very happy with my car. I don’t think I would change anything except the original service writer told me he would try to get us a better price but that didn’t happen because he was off the day th More

by francherk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I can’t remember
Nov 11, 2021 -

Fort Wayne Toyota responded

Fran, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 11, 2021

Michael Smith was our sales man and he did an astonishing job giving us information on our vehicle and his personality is fantastic. It's obvious he cares about his customers and the reputation of Fort Wayne More

by SBBOHC7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2021 -

Fort Wayne Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 08, 2021

Very professional. Estimate given before hand. Service area was very clean. I will be bringing my Tacoma back for all servicing. More

by MBOTTS0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil
Nov 08, 2021 -

Fort Wayne Toyota responded

Thank you for the great review! We appreciate your business and are thrilled to hear that you had such a successful service experience working with the Lexus of Fort Wayne team. Drive safely in your Toyota Tacoma, and we hope to see you back again down the road!

November 05, 2021

I always know I’ll get good reliable service here, Scheduling is always quick within a day or two. More

by LAKESIDENOW55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Nov 05, 2021 -

Fort Wayne Toyota responded

We're glad you can count on us! Thank you for allowing Fort Wayne Toyota Lexus to assist with your service needs - we sincerely appreciate your business and support!

November 05, 2021

Excellent service scott lahrman and his team are top notch Car was picked up and returned making it easy More

by dcp8513
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Rinker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2021 -

Fort Wayne Toyota responded

Thank you for taking the time to review us! We appreciate your business and are happy to hear that you had such a successful service experience working with Scott and the Lexus of Fort Wayne team. Drive safely, and we hope to see you back again down the road!

November 04, 2021

It was very professional, very friendly guys greeting you, was extremely quick and that’s nice More

by DMOSSBURG256
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Rinker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2021 -

Fort Wayne Toyota responded

We're happy to hear our team was able to serve you and demonstrate our commitment to great service. Thanks for giving all of us at Lexus of Fort Wayne your kudos and we hope to see you again next time!

November 03, 2021

I cannot believe the shop rate! I am a toolmaker and we would be laughed right out of business if we charged those rates! The service people were good. More

by DFWILLIS57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason
October 31, 2021

Chris, my sales person, is very knowledgeable about the Camry Hybrid model. He was able to answer all my questions in a concise manner. I recommend contacting him if you are in the market for a Toyota More

by Wolfdiehl
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Rinker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Burton
Nov 01, 2021 -

Fort Wayne Toyota responded

Thank you for choosing Fort Wayne Toyota Lexus, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 30, 2021

Oh my gosh Mr. Michael Smith just helped me with my Bluetooth and my GPS and was most pleasant just made my my day even more special I can't thank you enough Toyota you are the best always husband I've More

by Margaretcameronmc1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2021 -

Fort Wayne Toyota responded

Thanks for sharing your thoughts about your experience with Fort Wayne Toyota Lexus. We appreciate your business and hope to see you again soon!

October 29, 2021

Very good experience!! Excellent service.. We would definitely buy here again! Thanks to Charles our sales rep!! More

by SCHWARTZFAM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Smith
Oct 29, 2021 -

Fort Wayne Toyota responded

Nothing brightens our day like hearing that the excellent service you received will have you returning to Lexus of Fort Wayne again in the future! From Charles and all of us here at the dealership, it was a pleasure to assist you, and we look forward to your next visit!

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