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Fort Wayne Toyota

Fort Wayne, IN

3.9
1,127 Reviews
When you work with Fort Wayne Toyota’s team of experts you aren’t just working with just one dealership, you’re working with a team of dealerships with over 40 years of experience! If you're looking for a new Toyota? We can help you find it. If you're looking for something else we will find a vehicle with the exact options you want and need. As a Toyota dealer servicing the Fort Wayne area, we offer superior customer service along with a variety of great amenities that set us apart from other area dealerships:
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5900 Illinois Rd.

Fort Wayne, IN

46804

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Showing 1,127 reviews

September 08, 2021

I was a little surprised by the final price, everything else was great . Michele was super great from start to finish, she made sure I was ok coming to the dealership and back home More

by FLOBYFLO5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michele Hildenbrand
Sep 08, 2021 -

Fort Wayne Toyota responded

Thanks for the kind shoutout of Michele! We're happy to hear that she was wonderful to work with from beginning to end! See you next time at Lexus of Fort Wayne!

September 06, 2021

Our salesman Gage was great to deal with. The dealership was very professional. The financial department was was well organized and efficient. I would buy from them agin More

by GREENHATGANG1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gage
Sep 06, 2021 -

Fort Wayne Toyota responded

We are so happy to hear we could provide a wonderful buying experience. We will certainly let Gage and the rest of the Lexus of Fort Wayne team know you appreciated all the help. Enjoy your new ride!

September 04, 2021

I went to Toyota because I needed a car, and planned on leaving with a car! The staff was friendly, knowledgeable, and I left with a great car More

by SIRJSMURF
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Moriarty
Sep 05, 2021 -

Fort Wayne Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 03, 2021

I bought a Prius 3 years ago from Michael. The buying experience was good and the car has performed well so far. Michael checks in with me occasionally and today called to say the odometer mileage had be More

by howemp01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2021 -

Fort Wayne Toyota responded

Thank you for choosing our dealership! We're always happy to help in any way possible. Come back soon if there's anything else that our team can assist you with!

September 02, 2021

Very friendly. Easy to work with. Thrilled they had 2 new Camrys on the lot I could choose from. I leased the SE and am very happy with it! More

by BTDOERFFLER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex McGrew
Sep 02, 2021 -

Fort Wayne Toyota responded

Congratulations on your new Toyota Camry SE! It was our pleasure to assist you and we're thrilled we had what you were looking for. Thanks for choosing Lexus of Fort Wayne!

September 01, 2021

Service did a good job. I believe that service takes care of my car appropriately and does the work that is necessary to keep my car running well. More

by KNVRICH17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damien, Chris
Sep 01, 2021 -

Fort Wayne Toyota responded

Thank you for trusting our team with your business and your vehicle! Your continued support means a lot to us here at Lexus of Fort Wayne, and we look forward to assisting you again next time.

August 31, 2021

Ft Wayne Toyota is very professional and courteous. They take care of my needs and car. I was a little disappointed because they didn’t sweep out the car and wash it though like they always do. More

by SSUGARBEAR1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pyay Thu, Herb Lefler
Sep 01, 2021 -

Fort Wayne Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Fort Wayne Toyota Lexus.

August 31, 2021

service did a great job, oil changed/tires rotated as expected. Car was ready when expected, it had been washed, waiting for me in the lot when I went to pick it up More

by BRETSPINKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dalton Carr
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2021 -

Fort Wayne Toyota responded

Thanks for your review! We appreciate your confidence in our service team. See you next time at Lexus of Fort Wayne!

August 31, 2021

Behind the times in a car buying experience. Salesman rode with me on test drive. Sales manager was terrible. Unncessarily long process. Go somewhere else More

by FWA7
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rigo Rodriguez , Andrew Burton
Sep 17, 2021 -

Fort Wayne Toyota responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

August 26, 2021

It took longer than quoted for the part to arrive. Of course, there have been supply and delivery issues during COVID-19. The wait time was appropriate. Friendly employees. More

by GEORGANNABALOGH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damian
Aug 26, 2021 -

Fort Wayne Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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