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259 Reviews of Fox Chevrolet - Service Center
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February 22, 2022
DANGER! !! WARNING!!! I serviced my 2017 Chevy Equinox here and my vehicle drove all the way home with 3 out of 5 wheel lug nuts. The rest of the vehicles whe !! WARNING!!! I serviced my 2017 Chevy Equinox here and my vehicle drove all the way home with 3 out of 5 wheel lug nuts. The rest of the vehicles wheel bolts were not all tightened correctly. This puts the driver at risk as well as the risk of danger to other drivers on the road. Dealer had to send repairmen to my home to replace the wheel locks and a missing lug nut. While I had my Silverado here for an oil change, they told me the oil cooler lines needed to be replaced because they were leaking. After the 3-day repair that was supposed to be a few hours the truck began to idle roughly. A couple weeks go by and now, my truck with 34,500 miles needs to have a new engine installed with no anticipated day of repair. Not only did you lose a customer who purchased 2 new vehicles, but GM lost a customer who will not return to any GM dealerships to buy another vehicle after our absolute disgustingly rude experience at Bill Fox Chevrolet. More
by louieaceti
Employees Worked With
Tony Marsiglia, Lena Dedvukaj
March 24, 2020
Service advisor was awesome. Tony was very professional and responsive. He is always great to work with. He explained my options and wasn’t pushy trying to over sell. and responsive. He is always great to work with. He explained my options and wasn’t pushy trying to over sell. More
by Fnlarnold
Employees Worked With
Tony Marsiglia
March 16, 2020
Ken DeBaker treated me very professionally. They were delayed 3 or 4 times due to parts Outside was nice and clean but inside was not cleaned well delayed 3 or 4 times due to parts Outside was nice and clean but inside was not cleaned well More
by hpatnaik
Employees Worked With
Ken debaker
March 11, 2020
Outstanding service These guys are great, time estimate is accurate, easy to schedule and outstanding service. Service can be a time consumer, but these guys make it as e These guys are great, time estimate is accurate, easy to schedule and outstanding service. Service can be a time consumer, but these guys make it as easy and friendly as they can. More
by jrcapek
Employees Worked With
I believe it was Corrin, Phil Patterson, Jayson Mcguire
February 25, 2020
The service department is great! Jayson my service guy is always pleasant and upbeat and helpful! They take good care and are very knowledgeable. They go above and beyond in my opinion!!! is always pleasant and upbeat and helpful! They take good care and are very knowledgeable. They go above and beyond in my opinion!!! More
by a2zmom99
Employees Worked With
Jayson Mcguire
January 15, 2020
I’ve been a customer since 2002 and will continue to comeback. Work is done quickly and accurately. I’m a woman and have never felt pressured to do any “extra” work. comeback. Work is done quickly and accurately. I’m a woman and have never felt pressured to do any “extra” work. More
by jess0927
Employees Worked With
Jayson Mcguire, Tony Marsiglia
January 14, 2020
I was very pleased to be able to get an oil change on a Saturday. Jayson told me it may take as long as an hour but it was completed in about one half hour. Saturday. Jayson told me it may take as long as an hour but it was completed in about one half hour. More
by nsiannucci
Employees Worked With
Jayson Mcguire
January 10, 2020
Very pleasant and professional staff. Kept me informed especially when more damage noted and it would take longer for repairs. Thank you for your work. especially when more damage noted and it would take longer for repairs. Thank you for your work. More
by Blindsay2152
Employees Worked With
Edward in repairs. 5 stars
January 09, 2020
Jayson Mcguire provided excellent support. I’m completely satisfied with my experience working with him and the Fox team. Joe DiTrapani also helped me to consider if a new vehicle was an option a completely satisfied with my experience working with him and the Fox team. Joe DiTrapani also helped me to consider if a new vehicle was an option and was very supportive to help me make an informed decision More
by Greg.dyer
Employees Worked With
Joe DiTrapani, Jayson Mcguire
