259 Reviews of Fox Chevrolet - Service Center
Great Service I had a great experience here and will be back for sure. Todd was great. Thanks again. It was a fast and easy process. Great. I had a great experience here and will be back for sure. Todd was great. Thanks again. It was a fast and easy process. Great. More
Todd in service Took my high mileage Pontiac Vibe there for some recall work and routine maintenance, Todd really understood my desire to keep going another 150,000 w Took my high mileage Pontiac Vibe there for some recall work and routine maintenance, Todd really understood my desire to keep going another 150,000 with this car. His recommendations for work needed were not excessive. He took time to listen to all my concerns and addressed them promptly. What a great experience, I'll be back! More
Scheduled Oil Change Working with Harvey was a pleasure. Very nice and friendly. Made sure our car was handled like it was his own. Will definitely be back next time our v Working with Harvey was a pleasure. Very nice and friendly. Made sure our car was handled like it was his own. Will definitely be back next time our vehicle needs service. More
Another good service visit Took me promptly when I arrived and arranged for a shuttle ride for me. Called me soon thereafter with diagnosis of problem. I authorized repairs and Took me promptly when I arrived and arranged for a shuttle ride for me. Called me soon thereafter with diagnosis of problem. I authorized repairs and work was completed same day. Another shuttle ride brought me to pick up vehicle where it was washed and ready to go! Very smooth and pleasant experience. Prices are a bit high but I suppose you get what you pay for. Definitely recommend. More
All Around Passion for Great Customer Service/Supprt Clearly a Team with a commitment and strong management/leadership... Did. It purchase my vehicle @ Fox.. however every service, oil change, rotatio Clearly a Team with a commitment and strong management/leadership... Did. It purchase my vehicle @ Fox.. however every service, oil change, rotation, etc was simple, pleasant and perfectly accomplished.. Their Service Team (worked w/ most staff) Top Shelve.!! Very knowledgeable and interested in making sure when the customer leaves you leave 100% safisified.. Currently/ Unfortunately I was in an accident and T-Boned.. my vehicle is of course @ Fox.. I must mention during a time of an accident (the other guys faulf) collision and body damage has always been a. If concern of mine, how well will the work be done, reduced value of my once perfect condition vehicle..... Once again the Fox Team is hitting a Homerun! Body Shop Service Agent Justin Jernstad has been simply amazing in his follow up and continuous communications with me. Additionly I had the opportunity to meet the Collision Expert working on my vehicle..(wish I remembered his name as he too was outstanding and truly a passionate expert in his art)) My vehicle is being very well taken care of. There's much more to a Dealership than just buying a vehicle.. and like everything else.. what matters most is what happens after you buy.. A very strong passionate Brand and Team... My Dealer.. Thanx Folks.!! R. Martin Shelby Twp MI More
Absolutely wonderful. Best General Motors service department Treated with respect, sincere interest and top notch service. Harvey Jennings is an asset to your department. A smile means so much, and Harvey's was Treated with respect, sincere interest and top notch service. Harvey Jennings is an asset to your department. A smile means so much, and Harvey's was always there. I purchased a yukon, but still bring it to this dealership for service because ever one is just great. More
Poor service Worst experience, the dealership took more than a month to fix the car and Mike whom I worked with was so unresponsive and didn't care about the delay Worst experience, the dealership took more than a month to fix the car and Mike whom I worked with was so unresponsive and didn't care about the delay. I had a rental car through my insurance which I depleted and so owed $300 to the rental car company all because of this dealership. PLEASE DON'T TAKE YOUR CAR THERE FOR REPAIRS. More
Fast Service Used to take my car to Moran Chevy because it was closer to my home. After several bad experiences with them I decided to start going to Bill Fox Roch Used to take my car to Moran Chevy because it was closer to my home. After several bad experiences with them I decided to start going to Bill Fox Rochester. I've only been there a few times but each time was a good experience. They are fast, efficient and accurate with pricing. My wife and I are getting ready to move to Harrison TWP and I will continue to make the drive to Bill Fox Rochester because of the quality and service. More
Fox Service Don did a great job! he greeted me immediately when I came into the service department. He had my car done before his promise time and kept me inform Don did a great job! he greeted me immediately when I came into the service department. He had my car done before his promise time and kept me informed through out the repair. More
Wonderful' Thank you so much to Tony Marsiglia and Harvey for all of their help. I couldn't love my Equinox more! Bill Fox Dealership was super speedy with getti Thank you so much to Tony Marsiglia and Harvey for all of their help. I couldn't love my Equinox more! Bill Fox Dealership was super speedy with getting my oil change done and rotating my tires. I definitely recommend Bill Fox whenever I have the chance! Mike and Nick in sales are great as well! Thanks again! More