257 Reviews of Fox Chevrolet - Service Center
Oil change & tire rotation Bill Fox is conveniently located for me. The employees are friendly & accommodating. The work is performed within a very efficient timeframe. I would Bill Fox is conveniently located for me. The employees are friendly & accommodating. The work is performed within a very efficient timeframe. I would highly recommend their service department based upon my experiences. More
Top for service Tony was very helpful and responded quickly to all my questions - even if he had answered the question previously. He was very patient with me. Tony was very helpful and responded quickly to all my questions - even if he had answered the question previously. He was very patient with me. More
Never Disappointed The staff is extremely friendly and knowledgeable.My car car is always fixed right the first time and delivered when promised.I have referred numerous The staff is extremely friendly and knowledgeable.My car car is always fixed right the first time and delivered when promised.I have referred numerous friends to the dealership. More
Service My Service Advisor, Jason has been taking care of my vehicle for 8 years. His dedication to customer service has caused me to recommend others to the My Service Advisor, Jason has been taking care of my vehicle for 8 years. His dedication to customer service has caused me to recommend others to the dealership for service work. More
Overall mediocre I took my car in for 2 insurance claims to fix body work. When I dropped off my car and asked for an estimated day it would be finished, I was told "C I took my car in for 2 insurance claims to fix body work. When I dropped off my car and asked for an estimated day it would be finished, I was told "Could be tomorrow, could be next month." In my opinion, that's an unacceptable answer, but I had used this body shop before with no issues so I continued with my repairs. When I picked up my car (it took a week, so I'm happy with the timing at least) it was poorly detailed - a layer of dust on all seats, and interior was spot-wiped (my entertainment screen and my dashboard gauges). However, I was willing to look past this as I didn't pay them for their detailing but for their body work. I inspected the exterior before leaving and it looked good. However, I vacuumed my car that weekend (since the shop couldn't be bothered to remove the dust they caused) and noticed the inside handle on the side they had worked on was not flush with the rest of the interior, as compared to the side that didn't need work. I had to return the next business day for my door to be put on properly. I took my car to a Chevy-associated body shop because I figured they would know my Chevy best, but they didn't even reinstall the door correctly. Overall, extremely mediocre service. I'm giving 2 stars because at least the exterior body work was done well, but their customer service and post-work detailing leaves much to be desired. More
Service like no other!!! Wonderful customer service! The staff were so patient and polite in taking care of my vehicle in a thorough and timely manner, and even ran it through Wonderful customer service! The staff were so patient and polite in taking care of my vehicle in a thorough and timely manner, and even ran it through the car wash which I totally apppreciated More
Excellent as always I have used Fox for a number of years and have always enjoyed excellent customer service. There employees are friendly, helpful and always business li I have used Fox for a number of years and have always enjoyed excellent customer service. There employees are friendly, helpful and always business like. More
Great service! I needed an oil change and while I was doing some running around I stopped to make an appointment. The service writer was very friendly and asked if I I needed an oil change and while I was doing some running around I stopped to make an appointment. The service writer was very friendly and asked if I had time to do it now. I didn’t expect it, since they are usually very busy, but he was more than happy to work me into the schedule and save me a trip back at a later date. It was done quickly and the service writer went over my paperwork when I was finished to let me know that everything on my vehicle was up to date, no additional service was needed and offered to have me stop back before I go home to Florida in 5 months to check my vehicle out before I go. Great personalized service from the service writer and dealership. More
Excellent service, professional & friendly!!!! Had emission trouble with Chevy Cruze. Another dealership did not correct the issue. Glad I brought car over to Bill Fox! Your guys fixed the Had emission trouble with Chevy Cruze. Another dealership did not correct the issue. Glad I brought car over to Bill Fox! Your guys fixed the problem (thank God!). So I I came back for an oil change & will be coming in soon with our 2018 Chevy Cruze for an oil change. Love it there. More
Poor service at service. Sales dept not helpful Poor service. Lana was rude and sales dept not helping much to sell cars. Very disappointed never visit for service or buy car there anymore. I lease Poor service. Lana was rude and sales dept not helping much to sell cars. Very disappointed never visit for service or buy car there anymore. I leased my 2018 Tahoe from them More