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Fox Chevrolet - Service Center

Rochester Hills, MI

4.5
257 Reviews

257 Reviews of Fox Chevrolet - Service Center

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July 16, 2019

Oil change & tire rotation Bill Fox is conveniently located for me. The employees are friendly & accommodating. The work is performed within a very efficient timeframe. I would More

by Speedygrandpa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Marsiglia
Jul 19, 2019 -

Fox Chevrolet responded

Speedy, thank you very much for your review of our service department. Thank you for your business.

July 15, 2019

Top for service Tony was very helpful and responded quickly to all my questions - even if he had answered the question previously. He was very patient with me. More

by Hot red
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Marsiglia
Jul 16, 2019 -

Fox Chevrolet responded

Hot Red, thank you very much for the review of Tony and your service experience. Thank you for your business.

July 09, 2019

Never Disappointed The staff is extremely friendly and knowledgeable.My car car is always fixed right the first time and delivered when promised.I have referred numerous More

by MJB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Stone
Jul 10, 2019 -

Fox Chevrolet responded

MJB, thank you so much for your review of our service department. Thank you for your business.

July 03, 2019

Service My Service Advisor, Jason has been taking care of my vehicle for 8 years. His dedication to customer service has caused me to recommend others to the More

by Serviceme
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayson Mcguire
Jul 05, 2019 -

Fox Chevrolet responded

Thank you very much for your review of Jayson he always takes care of his clients. Thank you for your business.

June 17, 2019

Overall mediocre I took my car in for 2 insurance claims to fix body work. When I dropped off my car and asked for an estimated day it would be finished, I was told "C More

by ChevyDriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dan in body shop
Jun 19, 2019 -

Fox Chevrolet responded

Dear Chevydriver. We are so very sorry about your recent experience in our Body Shop, we do strive to have our customers completely satisfied with all aspects of repair. We would very much like to correct the situation for you as soon as possible. Please reach out to Jamey Gunter our Body shop manager and we will correct the condition.248-651-7000 x 2245. We value your business and would very much like to correct the situation.

May 30, 2019

Service like no other!!! Wonderful customer service! The staff were so patient and polite in taking care of my vehicle in a thorough and timely manner, and even ran it through More

by Real deal007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Griffin
May 30, 2019 -

Fox Chevrolet responded

Thank you very much for your review of our service department. Thank you for your business.

May 22, 2019

Excellent as always I have used Fox for a number of years and have always enjoyed excellent customer service. There employees are friendly, helpful and always business li More

by Teg25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lena Dedvukaj
May 23, 2019 -

Fox Chevrolet responded

Thank you very much for the review of our dealership. Thank you for your business.

May 22, 2019

Great service! I needed an oil change and while I was doing some running around I stopped to make an appointment. The service writer was very friendly and asked if I More

by budocat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronald Broadwater #2224
May 23, 2019 -

Fox Chevrolet responded

Thank you very much for the review of Ron Broadwater and your service experience. Thank you for your business.

April 30, 2019

Excellent service, professional & friendly!!!! Had emission trouble with Chevy Cruze. Another dealership did not correct the issue. Glad I brought car over to Bill Fox! Your guys fixed the More

by abramczyk,carol321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronald Broadwater! & Service shuttle gentlemen, Todd Stone
May 01, 2019 -

Fox Chevrolet responded

Carol, thank you very much for the review and rating. Thank you for your business.

April 23, 2019

Poor service at service. Sales dept not helpful Poor service. Lana was rude and sales dept not helping much to sell cars. Very disappointed never visit for service or buy car there anymore. I lease More

by Kawsar32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daniel Carter, Lena Dedvukaj
May 30, 2019 -

Fox Chevrolet responded

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