Frank Leta Acura of Springfield
Springfield, MO
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Extremely thorough If there is one thing I can say about about Springfield Acura's service department, that would be it, extremely thorough. Some may suspect they are ju If there is one thing I can say about about Springfield Acura's service department, that would be it, extremely thorough. Some may suspect they are just looking for ways to make more money per visit, but I don't believe that for a minute. When they recommend services, it's for your benefit.My MDX has over 200k miles on it, I would attribute it's longevity to having it serviced regularly and only at an authorized Acura dealer. The vehicle drives as good today as it did the day we bought. Granted we have spent almost as much servicing it as we paid (used purchase price) for the vehicle, but it has been well worth it. Everyone at Springfield Acura has been extremely helpful, they always go the extra mile. I like the service department so much, I just purchased a used Acura for my son to take to college so he too can see what it's like to be part of the Acura family versus just another Honda owner. More
Oil change Wayne and Elizabeth are very friendly and extremely professional. They put me in a loaner and called me as soon as it was finished. Quick and easy pro Wayne and Elizabeth are very friendly and extremely professional. They put me in a loaner and called me as soon as it was finished. Quick and easy process. More
I tried to buy a used certified vehicle from this dealer. Was quoted a firm price via email from a sales manager and had a good old bait and switch pulled on me...quoted price was not honored. Odometer readi Was quoted a firm price via email from a sales manager and had a good old bait and switch pulled on me...quoted price was not honored. Odometer reading was stated wrong in advertisement and the general manager mixed up letters in the vin numbers...hmmm, filed a complaint with the attorney general and the local BBB. More
I have purchased 6 new Acura's from Acura of Springfield over the years and they have been incredible. They always provide high quality service and I can depend on them to go the extra mile. About 4 yea over the years and they have been incredible. They always provide high quality service and I can depend on them to go the extra mile. About 4 years ago I owned a new TL and the battery died for some odd reason. I was at a meeting all the way on the other side of town. Their service staff drove over to the car and resolved the issue. When I went to leave the meeting, the car was working with no issues. There will always been issues with things in life. I chose Acura of Springfield because I don't want to have to worry about my car. I want to get in and drive. They give me that confidence. Thanks guys. More


