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Franklin Chrysler Dodge Jeep Ram

Franklin, TN

Overview
Employees
Reviews
Vehicles
4.1
370 Reviews
Over the years Franklin Chrysler, Dodge, Jeep and RAM has established a reputation for providing the greater Franklin, Tennessee area with a large selection of Chryslers, Dodges, Jeeps and RAM trucks, all with unbeatable prices, along with courteous, honest service. We pride ourselves on that reputation but we consider ourselves much more than just a car dealer. We're your friends and neighbors which means we do right by you by making sure you are completely satisfied before, during and after you buy from us. We promise you an enjoyable and unforgettable experience as well to keep you safe and secure in your vehicle for as long as you own it. We may be the #1 Volume Chrysler Dodge Jeep dealer in Tennessee but we’ll still continue to work as hard as it takes to earn your business. For us treating customers like family isn't just a slogan. It's a way of life because our loved ones live and work in the same communities as you whether you're from Brentwood, Nolesville, Murfreesboro, Spring Hill or Fairview. Please explore our site and see all of the products, services, and information we have to offer. If you have any questions, feel free to send an email, give us a call, or just drop by in person at 1124 Murfreesboro Road right here in Franklin, Tennessee. We look forward to meeting you and forming a long-lasting friendship.
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1124 Murfreesboro Rd

Franklin, TN

37064

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Showing 370 reviews

December 06, 2023

Awesome service team great work and always makes sure I am completely taken car of!! More

by km
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dalton Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 07, 2023 -

Franklin Chrysler Dodge Jeep Ram responded

When a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Franklin Chrysler Dodge Jeep Ram for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

November 03, 2023

Ask for Brandon he is my go to man when it comes to buying cars .Makes the process fast,easy and efficient every time. I highly recommend them 1000% Thank yall! More

by Motorcity Detailing
Recommend Dealer
Yes
Employees Worked With
Lanre Olayemo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Snitzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Henry Echagile
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Nov 07, 2023 -

Franklin Chrysler Dodge Jeep Ram responded

We are so pleased that we were able to meet (and hopefully even exceed) your expectations and that you enjoyed your time here at Franklin Chrysler Dodge Jeep Ram. On behalf of the entire team, let me say that it was our pleasure serving you and meeting your needs. We look forward to seeing you again.

November 03, 2023

Brandon was AMAZING! !!! His knowledge, friendliness and most important to me, attitude, were spot on! He immediately understood what I was looking for and after a disap More

by Kimberly Harless
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Snitzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dalton Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Henry Echagile, Daniella Forcelli
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Nov 07, 2023 -

Franklin Chrysler Dodge Jeep Ram responded

Kimberly Harless, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Franklin Chrysler Dodge Jeep Ram and positive feedback means the world to our staff, particularly the team member Brandon that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

November 03, 2023

Brandon was easy going and great to work with! He made the process a great experience! More

by gracievillard
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Snitzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Henry Echagile
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Nov 07, 2023 -

Franklin Chrysler Dodge Jeep Ram responded

Gracievillard, we're glad to hear our staff took such great care of you! Here at Franklin Chrysler Dodge Jeep Ram we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

September 17, 2023

Terrific customer service and sales. Car was shipped from Tenn. to Fla. No problems. Car was marked an additional $20,000 from MSRP. Sent funds. They sent car. Done. More

by docboblevy
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Josh B. Perfect Associate
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Sep 19, 2023 -

Franklin Chrysler Dodge Jeep Ram responded

Docboblevy, thank you for your positive review. We're glad to hear that you found our team here at Franklin Chrysler Dodge Jeep Ram so helpful in the purchase of your new vehicle.

September 12, 2023

They were professional, timely and courteous. I like working with Brandon and Henry. I will definitely shop with them again! More

by rockyrides
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Snitzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Henry Echagile
Report | Print
Sep 15, 2023 -

Franklin Chrysler Dodge Jeep Ram responded

Rockyrides, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Franklin Chrysler Dodge Jeep Ram and positive feedback means the world to our staff, particularly the team members Brandon and Henry that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

August 29, 2023

Brandon did a perfect job getting me photos accompanied with a walk around video and all the needed information about the vehicle in order for me to make are clear decision. He assured me of the quality ve More

by balliettedavid
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brandon Snitzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 03, 2023 -

Franklin Chrysler Dodge Jeep Ram responded

Balliettedavid, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Franklin Chrysler Dodge Jeep Ram and positive feedback means the world to our staff, particularly the team member Brandon that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

August 18, 2023

Easy and smooth experience with Brandon buying our new Range Rover! My husband and I appreciated how efficient everything went too! Highly recommend! Thank you so much! More

by Kwgalle
Recommend Dealer
Yes
Employees Worked With
Brandon Snitzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 22, 2023 -

Franklin Chrysler Dodge Jeep Ram responded

Kwgalle, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Franklin Chrysler Dodge Jeep Ram and positive feedback means the world to our staff, particularly the team member Brandon that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

August 16, 2023

Thankful for Brandon and my new car! Overall it was an enjoyable experience and am grateful for his help with this! More

by K3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Snitzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 19, 2023 -

Franklin Chrysler Dodge Jeep Ram responded

K3, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Franklin Chrysler Dodge Jeep Ram and positive feedback means the world to our staff, particularly the team member Brandon that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

June 30, 2023

Completely scammed in Service Dept. Went in for an oil change and tire rotation, only to be told they couldn’t put my tires back on due to an issue. A $2600 estimate was presented and I More

by Emgarner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dalton Johnson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : A girl was the initial person who provided the details and a scribbled mess of an estimate
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Jul 03, 2023 -

Franklin Chrysler Dodge Jeep Ram responded

Hi, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Please reach out us at (615) 538-9038 and we will work with you personally in rectifying the issues you experienced. We hope to hear from you soon. Take care.

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