Fred Anderson Kia

Joseph was professional and worked hard to ensure I remained a long-term, satisfied Fred Anderson customer. I needed an engine replacement that was in a gray area on whether or not it was covered by ex remained a long-term, satisfied Fred Anderson customer. I needed an engine replacement that was in a gray area on whether or not it was covered by extended warranty. The high quality repair work was completed faster than quoted and at a discounted price which will keep me returning to Fred Anderson. More

Came in with a warranty extension claim (2017 Sorento)—with a no cost diagnosis and repair (oil pressure switch), and they did everything they could to charge me for something. Not costumer forwa Sorento)—with a no cost diagnosis and repair (oil pressure switch), and they did everything they could to charge me for something. Not costumer forward at all. I own two Sorentos, and have been a loyal Kia customer and a brand advocate for years, and this dealership stained my perception of the brand, what I would say, indefinitely. It’ll take years to gain trust in the Kia brand and this dealership specifically. Manager TJ did make everything right but after an incredibly stressful two hours fighting for myself to get out of there with a no-cost repair. First assistant services manager with a “900+” satisfaction score was incredibly rude and combative. More

Very bad. Too long waiting time for very simple task. Technician said 1.5 hour time to fix, it took over .e hours Too long waiting time for very simple task. Technician said 1.5 hour time to fix, it took over .e hours More

Great experience! Always upfront with all the news. Turned out better than expected, but I seriously appreciate the right expectations set. Much better to under promis Always upfront with all the news. Turned out better than expected, but I seriously appreciate the right expectations set. Much better to under promise and over deliver! More

The service was fast. I was in and out for an oil change in less than 1.5 hours. My service advisor was informative and gave me good insight into what my car needed. I lov I was in and out for an oil change in less than 1.5 hours. My service advisor was informative and gave me good insight into what my car needed. I love the complimentary car wash and vacuum. More

Fred Anderson Kia was amazing during our last car purchase. Everyone there was pleasant and very professional. They worked with my wife and I until after 10pm to complete the sale. Without hesit purchase. Everyone there was pleasant and very professional. They worked with my wife and I until after 10pm to complete the sale. Without hesitation, we will buy from Fred Anderson again and recommend the dealership to friends! More

I returned to Fred Anderson Kia of Raleigh for my second purchase and once again they didn’t disappoint. From the start, communication was smooth with Samie and CJ wrapped up the process flawlessly. He w purchase and once again they didn’t disappoint. From the start, communication was smooth with Samie and CJ wrapped up the process flawlessly. He was detail oriented and took the time to make sure we were comfortable operating all of the vehicle’s systems. Excellent job! More

they were honest and willing to discuss prices by telephone; there were no hidden fees; efficient process; very friendly staff telephone; there were no hidden fees; efficient process; very friendly staff More

Very Good service . . The people is very friendly . And helpful. And the service was fast . The people is very friendly . And helpful. And the service was fast More

Very clean place,staff is very helpful and kind, wonderful time there I thought the price was a little high but overall had a nice time wonderful time there I thought the price was a little high but overall had a nice time More