Fred Anderson Subaru

This company is the definition of a big corporation that hides behind policy instead of solving problems. I just sold my Bronco to them, and they issued me a check with only the numerical amount written — t hides behind policy instead of solving problems. I just sold my Bronco to them, and they issued me a check with only the numerical amount written — the amount was not written out in words. As a result, Wells Fargo, one of the largest banks in the country, rejected the check. I was leaving town for 10 days over the holidays and had to spend hours on the phone—twice—on a three-way call between the dealership and Wells Fargo. The bank advised them to stop payment and issue an ACH or wire since the Federal Reserve had flagged the check. The dealership claimed “it’s never happened before,” yet refused to take any meaningful action. Now I’m out of the country, they have my vehicle, and I have no money. Their only “solution” is for me to bring back the rejected check in person once it’s mailed to me—absurd, considering they created the issue in the first place. The arrogance and lack of empathy are astounding. This isn’t my first problem with Fred Anderson Automotive Group, but it will absolutely be my last. They’ve built a shiny new building, but the customer service inside is cold, rigid, and indifferent. A good company shows its character by going above and beyond—and Fred Anderson Automotive Group failed miserably. They do not care about their customers, only their processes. Stay far far away. More

This dealership is the definition of a big corporation that hides behind policy instead of fixing obvious mistakes. I sold them my Bronco and they issued a check with only the numbers filled in, not the w that hides behind policy instead of fixing obvious mistakes. I sold them my Bronco and they issued a check with only the numbers filled in, not the written amount. Wells Fargo rejected it and the Federal Reserve flagged the check. After two days of three-way calls with my bank, Wells Fargo clearly told them to stop payment and send an ACH or wire instead. They knew the situation and Leadership here is cold, rigid, and indifferent. They dragged me along for two days, even asked for my banking info, which made me think they’d finally do the right thing—then refused to take action. They have my car, I have no money, and their only “solution” is for me to return a bad check in person after I get back in the country in 10 days. This is my second major issue with Fred Anderson Automotive Group and I will never do business with them again. Stay far away. More

Outstanding service. Jane helped me select my new 2025 Subaru. Have taken it in twice for service. Outstanding work in the service department. Jane helped me select my new 2025 Subaru. Have taken it in twice for service. Outstanding work in the service department. More

By far the best dealership experience Ive EVER had! No question went unanswered! I never felt ANY pressure to purchase! From the moment I stepped onto the lot they made me feel like a priority and work No question went unanswered! I never felt ANY pressure to purchase! From the moment I stepped onto the lot they made me feel like a priority and worked hard to get my loan passed through! Zach Pena went over every model and available option to make sure I got everything I wanted! He is ridiculously knowledgeable (I would recommend him 1000 times over again)! But I can also say the entire staff genuinely made me feel like family! 100 stars wouldn't be enough for this dealership! Ill never go anywhere else! And did I mention lifetime oil changes? LETS GO! More

I had the best experience at Fred Anderson Subaru! Hunter was incredibly patient and understanding through a multi-step process that had to work around my busy schedule. As a first-time Subaru buyer, Hunter was incredibly patient and understanding through a multi-step process that had to work around my busy schedule. As a first-time Subaru buyer, I had a lot of questions, and he took the time to explain everything clearly. His knowledge and easygoing approach made the whole process completely stress-free. I’ve never had a lovelier or more seamless car-buying experience. Highly recommend Hunter and the Fred Anderson Subaru team! More

Everyone we dealt with was both very professional and very pleasant to work with. It was a great experience from start to finish! very pleasant to work with. It was a great experience from start to finish! More

This dealership is number one in my opinion! Great customer service; everyone is so friendly and helpful…. Especially Gus and Sean! They are the best!!! Great customer service; everyone is so friendly and helpful…. Especially Gus and Sean! They are the best!!! More

We reviewed online the car that we were interested in and Jane-Marie made an appointment for us to come in. I appreciate the appointment as it gave us time without being rushed. and Jane-Marie made an appointment for us to come in. I appreciate the appointment as it gave us time without being rushed. More

I just bought my first Subaru and Jason made my experience easy…he explained everything..asked questions to make sure I understood…made my purchase easy…and I love my Subaru Outback. experience easy…he explained everything..asked questions to make sure I understood…made my purchase easy…and I love my Subaru Outback. More

I have been a customer of Fred Anderson Subaru and prior to change in ownership, a Customer of Prestige Subaru. to change in ownership, a Customer of Prestige Subaru. More