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Freedom Honda

Freedom Honda

4955 New Car Drive
Colorado Springs, Colorado 80923


Sales: (888) 572-5271
Service: (719) 258-2500
Parts: 18885725271

Freedom Honda
Manufacturer: Honda

Write a ReviewWrite a Review

  • Customer Service:

    3.9
  • Quality of Work:

    4.6
  • Friendliness:

    4.2
  • Overall Experience:

    4.1
  • Pricing:

    4.4

24-Month Rating

based on 11 reviews

4.2

4.2 out of 5

11 lifetime reviews

Freedom Honda

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Certified: Freedom Honda

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Freedom Honda has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Freedom Honda

Freedom Honda is a brand new 40,000-square-foot complex on seven acres in the Powers Autopark at 4955 New Car Drive employs 53 and likely will expand its staff to 70 as sales volume grows, said Bill Piercey, president of Piercey Automotive. The dealership is one of five Piercey Automotive owns.

Freedom Honda is managed by Bret Petersen, who has spent 27 years in the automotive sales industry, including 11 years with AutoNation.

Freedom Honda will bring a new and exciting approach to automotive retailing to Colorado Springs and the surrounding communities. Freedom Honda will provide an exceptional purchase and service experience. Combined with outstanding customer satisfaction and our unique approach to community involvement we believe Freedom Honda will be your dealer of choice. One of our many goals is to be the kind of business that the community wants to be in Colorado Springs.

Our Location

Sales/Showroom

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 9:00 PM

Saturday: 9:00 AM - 8:00 PM

Sunday: Closed


Service

Monday: 7:00 AM - 6:30 PM

Tuesday: 7:00 AM - 6:30 PM

Wednesday: 7:00 AM - 6:30 PM

Thursday: 7:00 AM - 6:30 PM

Friday: 7:00 AM - 6:30 PM

Saturday: 7:00 AM - 5:00 PM

Sunday: Closed


Parts

Monday: 7:00 AM - 6:30 PM

Tuesday: 7:00 AM - 6:30 PM

Wednesday: 7:00 AM - 6:30 PM

Thursday: 7:00 AM - 6:30 PM

Friday: 7:00 AM - 6:30 PM

Saturday: 7:00 AM - 5:00 PM

Sunday: Closed


Our Amenities

Cable TV Express Service
Children's Play Room Free WiFi
Customer Lounge Area Instant Financing
Pet Friendly Parts Store
Drive-In Service Shuttle Service
Free Coffee Television
Free Drinks Vending Machines
Automated Car Wash

Garza28
4/8/2013 9:58:39 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Bill  DeeganBill Deegan
  • Customer Service:

    N/A
  • Quality of Work:

    N/A
  • Friendliness:

    N/A
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.5

My Review Of Freedom Honda:

I came to Honda with big expectations for a great trade-in value and an even better price on a new car. With the help, wealth of knowledge and honest talk from Bill, Honda exceeded all expectations. So excited to have a beautiful and reliable new civic and be part of the Honda family. If you're looking for a new car, go to Freedom and ask for Bill!

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romoanaya
1/28/2013 5:09:37 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: No
Employee(s) Dealt With:
Oscar ZambranoOscar Zambrano
  • Customer Service:

    3
  • Quality of Work:

    3
  • Friendliness:

    3
  • Overall Experience:

    3
  • Pricing:

    3
  • Overall Score:

    3.0

My Review Of Freedom Honda:

Not the best experience I must say, I've had a lot of issues with this dealership, but in the end they did get me taken care of.

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brucemcdonald
12/17/2012 8:48:21 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Bill  DeeganBill Deegan
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Freedom Honda:

We felt that Bill was very knowledgeable about the Honda Pilot,he spent time telling
us about the different aspects of the car, even helping to program in our bluetooth.
We liked that he was not high pressure, but informative and helpful.
We would recommend him and the dealership.

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dand671
12/12/2012 10:25:26 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Dan MoranDan Moran
Brian  SchaeferBrian Schaefer
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Freedom Honda:

Brian and Dan were awesome. I had a rough customer experience to begin with, but Mr Moran was able to correct the flaws by physically picking up my vehicle at my workplace, and detailing my used civic inside and out, as well changing out the oil. What basically should have been done in the first place. Thanks Mr Moran!

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Evony's Honda
11/23/2012 5:38:29 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Brian  SchaeferBrian Schaefer
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Freedom Honda:

You guys are awesome! I love my new Civic! Everyone was friendly, knowledgeable, and efficient! I recommend that everyone shopping for a Honda should visit Freedom Honda!

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saluki100
10/23/2012 8:33:49 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: No
Employee(s) Dealt With:
Used Car Sales Manager
  • Customer Service:

    2
  • Quality of Work:

    N/A
  • Friendliness:

    2
  • Overall Experience:

    2
  • Pricing:

    N/A
  • Overall Score:

    2.0

My Review Of Freedom Honda:

Looked at vehicle with salesperson. Salesperson was knowledgeable and helpful. When it came to looking at the numbers the Sales Manager chose to take over from the sales person. I asked multiple times for the price of the vehicle and each time was dismissed. They collected a lot of info about me and my trade but refused to give me a number for my trade and when I finally did receive a price for the vehicle I was looking at they quoted me a price that was more than 1,000 dollars more than their price listed on their website (I researched that later). Something is wrong here, it just feels so sleazy and full of trickery that it makes it next to impossible to believe or trust anyone at this dealerships used car sales. I'll pass there are just too many sources that are honest to waste ones time at this type of dealership.

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justme_co
9/10/2012 11:30:23 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: No
Employee(s) Dealt With:
Jay W
  • Customer Service:

    3
  • Quality of Work:

    N/A
  • Friendliness:

    4
  • Overall Experience:

    2
  • Pricing:

    2
  • Overall Score:

    2.8

My Review Of Freedom Honda:

We saw a vehicle that we liked. Spoke to a salesman about, took a test drive and liked it. Sat down to talk numbers and was told that we needed to wait till monday so that their finance people could look at the deal. I asked what the value of my trade was and was shocked to find that it was about half what it is worth. Did some research online on the vehicle that i was looking at to find their internet price was almost 3k cheaper. Talked to the salesman on Monday (after i had to call after he said he would by a certain time) on regards to this. Inquired about trade in value again was told that it was only worth about half of what NADA values it at. Was told that they didnt have the vehicle there to meet my needs and they had up to 30 days before the loan approval expired. My advice... research their cars before you go and look. I wouldnt recommend them to anyone..

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rosecarbuyer
5/10/2012 12:35:14 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Taylor DeemTaylor Deem
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Freedom Honda:

Great experience. Costco member pricing made it easier. They didn't hassle me and I got a great Pilot below invoice (hope that doesn't hurt their business). Ray was VERY easy and great to work with.

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tcovert40
2/11/2012 6:19:34 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: No
Employee(s) Dealt With:
Jack Boehm
Drew - sales manager
  • Customer Service:

    1
  • Quality of Work:

    4
  • Friendliness:

    3
  • Overall Experience:

    3
  • Pricing:

    5
  • Overall Score:

    3.2

My Review Of Freedom Honda:

I leased a new civic back in November. The sales experience was great as mandated by the corporate office. As part of the deal, Freedom was to purchase my '05 hybrid. However, the check was stolen and cashed before I received it. Freedom will not pay me, because they don't want to be out the money. They aren't out the money! I am out the money. The general manager, Bret, has never returned my calls or even come out to see me when I stopped by the dealership. He sends out other managers with no authority! Now, they just ignore me...
The conclusion is that Freedom takes care of the customer when you are buying or leasing car from them. If they owe you money, watch out!

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Qtmamaof6
12/2/2011 10:40:39 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Michael Collins
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Freedom Honda:

We were treated wonderfully, got a great deal on a used Honda Odyssey, and love our car! Michael was so great at helping us find the perfect car for our family. He was so friendly and helpful! We tell everyone now to go to Freedom Honda! You won't be dissapointed!

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