Freeland Chevrolet Superstore- Service Center

Horrible customer service At 11:45 I asked the time for an oil change and was refused service because they had other cars to do & close at 1. At 11:45 I asked the time for an oil change and was refused service because they had other cars to do & close at 1. More

Professional, Pleasant, and Fair Worked with Joyce Lewis on 2/20. We came in due to a tire that was deflating quickly. We had to stop 3 times to put air in before finally making it to Worked with Joyce Lewis on 2/20. We came in due to a tire that was deflating quickly. We had to stop 3 times to put air in before finally making it to the service center. We only let Freeland's service center work on our car that is way we didn't just stop at some random shop along the way. Anywho, we made it safely and we were hoping they could just patch it up. Unfortunately, we had to purchase a new tire and we kinda expected that since we could hear the air coming out. Joyce walked us back to see the damage to the tire prior to just replacing and charging us. I appreciated that one of the mechanics explained why they could not just plug it up and showed us the tire. We purchased our Chevy Camero in 2012 at this dealershipn with Llyod Harris and will not go anywhere else for maintenance and repairs. They always do a great job and are fairly priced. When we decide to buy another vehicle will will be returning here and working with Llyod. Thanks again to Joyce for taking care of us on that visit! More

Freeland Service I have been coming to Freeland Service for years and I love coming to see Mrs. Joyce Lewis, Stephanie Beasley, and the rest of the Freeland Service D I have been coming to Freeland Service for years and I love coming to see Mrs. Joyce Lewis, Stephanie Beasley, and the rest of the Freeland Service Department staff. Every visit is pleasant and they always do their best to make sure that the work is done right and that I am in and out fast. If you haven't used Freeland service, you are missing out on great people and great service. More

quick and helpful not a big fan of visiting service departments however Ellis Roberts was incredibly helpful. he got my vehicle in quickly, got me a ride to work, call not a big fan of visiting service departments however Ellis Roberts was incredibly helpful. he got my vehicle in quickly, got me a ride to work, called with diagnosis and that he had found an item that was able to be warrantied, along with another service that would help prevent it from happening again, gave him the greenlight, he gave me a time it would be ready stuck to it called me 30 min prior to being ready, offered to have the shuttle pick me back up if needed explained the entire bill to me .. was great.. even had a surprise when i picked up my truck, have a low tire light thats been on as ive neglected to fille it back up.. without even being mentioned the technician filled it.. very impressed by that took time to do a small non mentioned item. very appreciated. More

Great customer service I have been a customer of freeland Chevrolet for years. I worked with Jonathan Stainton-James to get my speakers fixed. He worked with and followed up I have been a customer of freeland Chevrolet for years. I worked with Jonathan Stainton-James to get my speakers fixed. He worked with and followed up with me for several months until my speakers came in. He exemplifies what great customer service is! From start to finish, he was there and I certainly appreciate him. Good job on being a representative of freeland Chevy! More

Oil Change and Tire rotation I have been a customer of Freeland for years. They are the best and the service department is awesome. I love doing business with such professiona I have been a customer of Freeland for years. They are the best and the service department is awesome. I love doing business with such professional friendly people! More

recall on truck. Ellis handled my recall with no problems, the wait was less than expected, good job. If any service work is needed in the future ,I will check with th Ellis handled my recall with no problems, the wait was less than expected, good job. If any service work is needed in the future ,I will check with them first. More

Corvette recall repair I recently had my Corvette repaired at the dealership and had a very good experience with Joyce taking care of service write up. I was greeted by name I recently had my Corvette repaired at the dealership and had a very good experience with Joyce taking care of service write up. I was greeted by name and the job was completed in a very timely manner just as promised. They have a great waiting area with refreshments and a large screen TV. Joyce made the entire service process very personal and easy. I was very pleased with the results of the service. More

wiper blades Had my wiper blades serviced was greeted by Jonathan:) he was courteous neat friendly and professional waiting area in lobby was clean good cup of com Had my wiper blades serviced was greeted by Jonathan:) he was courteous neat friendly and professional waiting area in lobby was clean good cup of complimentary coffee More

Kia Optima experience I went in at 7am this morning and met Jonathan for the first time. His knowledge and quick wit made me feel better than any dealership I have ever bee I went in at 7am this morning and met Jonathan for the first time. His knowledge and quick wit made me feel better than any dealership I have ever been too. I drove from Franklin bc I heard the service was outstanding and they were right. I was out the door in know time and everyone was smiling who worked with Jonathan. I ll definitely be bringing my car back here from now on. More