Freeland Chevrolet Superstore- Service Center

service visit My experience in the service department was excellent. The consultant was up front and honest. I was not pressured. The work was done in a timely mann My experience in the service department was excellent. The consultant was up front and honest. I was not pressured. The work was done in a timely manner. More

Exceptional Service consultant (E. Roberts) did a great job of explaining what needed to be done, what the costs would entail, and when it would be finished. Ver Service consultant (E. Roberts) did a great job of explaining what needed to be done, what the costs would entail, and when it would be finished. Very thorough working knowledge of my particular vehicle. The timely repair was helpful since this is my family's "main car." He did a fantastic job of taking care of me in a time of urgent need. More

Recall I came in to have a recall fixed on my car. The service department was so friendly and helpful. They went above and beyond to assist with the repair I came in to have a recall fixed on my car. The service department was so friendly and helpful. They went above and beyond to assist with the repair to my car and to make it convenient for me. Ellis was very professional and customer service oriented. He was determined to make sure I had a good experience. I'm very grateful for his help! More

Exceptional Caring Service!!! I bought my car at Freeland in 2010 and have been taking it there faithfully for service. Everyone there have been helpful. Joyce Lewis has been exc I bought my car at Freeland in 2010 and have been taking it there faithfully for service. Everyone there have been helpful. Joyce Lewis has been exceptionally awesome, helpful, caring and has always taken great care of my service needs. The service staff have become "family" and even when I don't need service, I will occasionally drop by. I met Ben Freeland tonight and expressed how pleased I am with Freeland Chevrolet overall, but especially with the great service staff! Keep up he excellent work! More

Oil Change and Recall work Overall satisfied with the staff member, who really took the time to make sure everything was maintained on my car. The staff member was great in exp Overall satisfied with the staff member, who really took the time to make sure everything was maintained on my car. The staff member was great in explaining all the details and took pride in making sure my car was services properly. More

Awesome customer service!! Hello #1 Dealer, I have been in sales and customer service for many years. I know great "genuine" customer service when I receive it. Your JJ Hello #1 Dealer, I have been in sales and customer service for many years. I know great "genuine" customer service when I receive it. Your JJ duo of Jonathon and Joyce have mastered this process. FYI... The letter "J" is the tenth letter in the alphabet... (Perfect 10) I have many options for getting my car serviced. I will continue to use Freeland, Antioch specifically because of Jonathon. Thank you for being patient with me and taking great care of my car. I'll definitely use Freelands services again. In fact, I dropped off dozens of donuts today to show my appreciation. Hey Jonathon, you can borrow my Solstice anytime!! Mr./Mrs. Freeland, the next time you need a testimonial for your commercials, I'm available. Signed... One Happy Customer! Tracey Spencer More

my experience The work at this dealership is very good. They make you feel welcome and they greet you. The shuttle service I love so you don't have to sit there a The work at this dealership is very good. They make you feel welcome and they greet you. The shuttle service I love so you don't have to sit there all day while your vehicle is being worked on. More

great people I had the pleasure of working with Ellis Roberts, he is was very helpful with getting to my car in a timely manner and calling me with a solution to m I had the pleasure of working with Ellis Roberts, he is was very helpful with getting to my car in a timely manner and calling me with a solution to my issue with my vehicle. I have had several recalls on my car and I have always brought my car to Freeland for any service issues and keeping my care maintained and will continue to. More

Oil change and tire rotation Ellis was very friendly, informative, and professional. He addressed me by name, joked around a small bit, told me things I did and didn't need, and g Ellis was very friendly, informative, and professional. He addressed me by name, joked around a small bit, told me things I did and didn't need, and got me out the door. I was so pleased, that I brought another vehicle that same day, to be cared for by him. Great service. More

recall service Promised by associate in regards to time and it was met. Very professional and accommodating. A great experience overall....thanks to Ellis .....he Promised by associate in regards to time and it was met. Very professional and accommodating. A great experience overall....thanks to Ellis .....he is a great asset to you. More