Freeland Chevrolet Superstore- Service Center

We needed help far from home We were driving from FL to MN and this particular Saturday, it was 99 degrees and our a/c quit working. We had been sitting on the freeway for a coup We were driving from FL to MN and this particular Saturday, it was 99 degrees and our a/c quit working. We had been sitting on the freeway for a couple of hours due to bumper to bumper traffic. We spotted this dealership sign and pulled off and headed for the dealer. The service staff were exceptional! I'm sure we looked hot and dry, and they immediately with bottled water. They were also kind to our little white dog and ushered all three of us into the show floor and made sure we were comfortable. The gal that especially helped us was so sweet. It was after 2PM and they were closing at 3PM, but the mechanic said he would check it out. Jonathan, the mechanic, told us it needed "surgery" and he couldn't fix it that day. We packed in the car again and headed on our way. The service gal and Jonathan gave us exceptional customer service!! We can't thank them enough. More

Not all heroes wear capes! My friends and I unfortunately experienced some awful car problems on our travels and we are from STL so we did not know where to go for good, honest My friends and I unfortunately experienced some awful car problems on our travels and we are from STL so we did not know where to go for good, honest service and help. We stopped by this dealership stressed out from our situation and flustered from the past few hours of only getting more bad news about the car issues. the staff here was incredible and actually got us to smile and laugh! They were thoughtful, knowledgable, experienced, and friendly. The service was fast and helpful. They saved the day not only by fixing our problem but also by being wonderfully friendly and genuine. Also, the lobby was nice and had great coffee. More

Super Sat service John took great care of my Zr1 while I waited. No appt yet still extremely friendly and helpful. On a Sat afternoon to boot! Part was in stock and the John took great care of my Zr1 while I waited. No appt yet still extremely friendly and helpful. On a Sat afternoon to boot! Part was in stock and the price was right. More

Amazing I had an 9am appointment & Jonathan took care of my car immediately. I was in and out very quickly! This is by far the best dealer I've been to. Frien I had an 9am appointment & Jonathan took care of my car immediately. I was in and out very quickly! This is by far the best dealer I've been to. Friendly & excellent customer service. More

Remarkable Customer Service I recently moved so another Chevy dealer is closer to me but after my last service experience I will drive the extra distance to Freeland. I had an e I recently moved so another Chevy dealer is closer to me but after my last service experience I will drive the extra distance to Freeland. I had an engine light on shortly after getting out of the hospital and then the engine light went off. I thought about not getting it checked but service recommended bringing it in. I still wasn't feeling well but went. They located the issue, tracked down the part that was supposed to be available only by special order and repaired the vehicle, covered the cost by warranty and had me on the road in no time - making sure I would not have to return to get the part installed. They handed me the keys and I was shocked that I didn't have to do anything as they took care of everything for me! With service like that from individuals who clearly care about their customers, I am a customer for life! Thank You! More

Good Service Brought my car in for scheduled maintenance. Ellis Roberts took care of everything. Great job done quickly! Nice to know a service dept. cares about t Brought my car in for scheduled maintenance. Ellis Roberts took care of everything. Great job done quickly! Nice to know a service dept. cares about taking care of your car. More

Great staff Everyone needs service dept was friendly, the service I came for was very quick, Ellis was a great consultant, very informative, I greatly recommend F Everyone needs service dept was friendly, the service I came for was very quick, Ellis was a great consultant, very informative, I greatly recommend Freeland More

Service appointment I had an appointment, I was early and they got to my vehicle right away. Pleasant experience. Work completed quick with quality. I will be returning. I had an appointment, I was early and they got to my vehicle right away. Pleasant experience. Work completed quick with quality. I will be returning. More

Very nice Helpful nice and quick. Ellis is very friendly. This is the third time I have dealt with him. Very nice everytime. I will return when service is neede Helpful nice and quick. Ellis is very friendly. This is the third time I have dealt with him. Very nice everytime. I will return when service is needed. More

Excellent service Wouldn't take my car anywhere else. I had some unknown issues with my 2013 Malibu and they made sure they found and resolved the problem ASAP. I was Wouldn't take my car anywhere else. I had some unknown issues with my 2013 Malibu and they made sure they found and resolved the problem ASAP. I was helped by Ellis my "service provider". He was very friendly, courteous and patiently explained the "car stuff" to me a woman who has no clue lol. I was updated frequently about the progress and received my car back just like new. Thanks for the great customer experience! More