Freeland Chevrolet Superstore- Service Center
Antioch, TN
150 Reviews of Freeland Chevrolet Superstore- Service Center
Great Service!! I have never had a bad experience here! The service team is great!! They always fit me in and provide fantastic customer service! I bought the car in I have never had a bad experience here! The service team is great!! They always fit me in and provide fantastic customer service! I bought the car in another state and happened to go to Freeland for service! I would never go to any other dealership!!! More
Professional and Polite Staff The staff was very professional and polite!!! Ellis Roberts in the service department was very polite with me. I would definitely go back and recommen The staff was very professional and polite!!! Ellis Roberts in the service department was very polite with me. I would definitely go back and recommend Freeland Chevrolet to my friends. More
Great Customer Service My overall experience has been great here. Tim was awesome when I bought my car in March 2011. Lately, it's been having some issues, so I've taken it My overall experience has been great here. Tim was awesome when I bought my car in March 2011. Lately, it's been having some issues, so I've taken it to the service center, and they have been very helpful. Jonathan is especially accommodating. Thanks, Freeland! More
excellentcustomerservice I'm very pleased with the service that i get whenever i come to get my vehicle serviced or have any questions or concerns about my car. Mr Ellis is ve I'm very pleased with the service that i get whenever i come to get my vehicle serviced or have any questions or concerns about my car. Mr Ellis is very professional and takes pride of his customers well-being issues, he's very-detailed and explains any issues that u might have as for as your car being serviced and maintained, I wanted to take out a little time and to thank him so much for being so concerned & caring about my car issues whenever i bring my car over to get serviced ,thanks a lot i appreciate your business.......J dial More
Quick, courteous, and efficient Always quick, courteous, and efficient!! I've had oil changes to engine issues and have never had any issues. Jonathan is awesome and always ready to Always quick, courteous, and efficient!! I've had oil changes to engine issues and have never had any issues. Jonathan is awesome and always ready to help, along with everyone else. They get you in and out, while you sip coffee and watch television! More
Great Customer Service Jonathan was my service advisor. I got great customer service as always! I had a conference call to be on for work so he made sure I had a quiet space Jonathan was my service advisor. I got great customer service as always! I had a conference call to be on for work so he made sure I had a quiet space to take the call away from the main waiting room. I would recommend this dealership to everyone! I didn't even have an appointment and I still didn't wait as long as I have at other dealerships! More
SOUTHERN HOSPITALITY & MORE! I just wanna say as a southern woman i know how we roll! To get the service & love i received was not suprising but, these lady's took Carol Joscelyn I just wanna say as a southern woman i know how we roll! To get the service & love i received was not suprising but, these lady's took Carol Joscelyn,Joyce Lewis, & Stephanie Beasley (Southern Hospitality) to another level! I live in Pittsburgh now so, i was down checking on my sick uncle. Things was already in a uproar so, truck problems made it worst! Pulling out my hair 1 string at a time! I called the warrenty company who gives me these numbers & says call around to see who can help. After calling 3 other places that assured me they couldn't get me in no sooner then 3 after! I called Freeland & got Ms.Carol who calmed me down immediately! I explained & complained! All she did was listen & said how soon can u get here! From there all the lady's worked with me to get the job done. From getting me a rental to personally saying a prayer that i very well needed!!!!!!!!! Even the wait time for my truck was shortened! I gotta say, even the exspected is unexpected sometimes! I HAVE TO SEND A EXTRA THANKS TO MS.STEPHANIE BEASLEY. The great (GOD ALMIGHTY) puts us in places sometimes to receive his message loud & clear! THE MESSAGE WAS RECEIVED & I THANK U ALL FROM THE BOTTOM OF MY HEART! If i ever have a problem again wen in town, u guys r my visit. THAT VISIT ALONE MADE ME WANNA MOVE BACK HOME! If i could pay u guys a bonus at the drop of a hat it would be done! Sorry for the late review but, im not computer savvy at all! This took place in 01/2015 but, im still feeling the LOVE from a distances..................GOD BLESS U ALL! More
1st Service in Tennessee First rate service department. I recently relocated to Murfreesboro and needed tires and routine servicing on my 2500. After calling a couple of oth First rate service department. I recently relocated to Murfreesboro and needed tires and routine servicing on my 2500. After calling a couple of other dealerships in the area, these folks had the right answers and my truck was serviced the next day. A++ for professionalism, service quality and friendliness. Price is only "good" because hey, it's a dealership but I received the personal attention I expect when paying dealership rates. A dealership's true value is in the quality of the service department and this is where I'll be when it's time to buy a new one. More
Needed replacement parts Ellis was extremely helpful and gave me several options for my service plan. Lisa Travers helped me explore lower rates on my car insurance--she was a Ellis was extremely helpful and gave me several options for my service plan. Lisa Travers helped me explore lower rates on my car insurance--she was also super, super nice! More
Excellent and quick service The team always goes the extra mile. Joyce is a wonderful person to deal with and always is very thorough with my service requests. We do not mind t The team always goes the extra mile. Joyce is a wonderful person to deal with and always is very thorough with my service requests. We do not mind the 45 minute drive to get excellent service. More