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Freeport Ford - Service Center

Freeport, IL

4.5
47 Reviews

47 Reviews of Freeport Ford - Service Center

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June 12, 2025

Freeport Ford has always taken care of anything my vehicle needs & have done a good job. More

by brenda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2025

Brad was exceptional of getting my truck into get worked on and explained every service required that my truck needed . The service department did a excellent job. More

by vig1277
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2025

Very friendly. Wonderful customer service. Quick service and super reasonably priced. Will definitely go to them for all my car needs. More

by chodesmom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Cazares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Dreesen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Flaningam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Miller
May 30, 2025

The service department staff is a G. E.M.--Go the Extra Mile--with my Ford F-150. They repaired my entire issues list for the truck. Thanks again for a job well done! More

by Dennis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Dreesen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Flaningam
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025

Great experience with great and amazing service. I'll definitely be going back for my next service. More

by robshenberger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Dreesen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Flaningam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Shenberger
May 27, 2025

Was able to make appointment on same day as another appt. Very professional and friendly. More

by gregleestamm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025

Easy in and out, friendly service and work was performed was spot on. My go to dealership More

by timoc_timo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2025

Bravo Steve and thank you for a job well done! ! You and your staff are G.E.M (Go the Extra Mile) employees; you repaired ALL of the items on my repair list with the truck, again thank you! Fortu More

by Dennis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Dreesen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Flaningam
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025

Freeport Ford went above and beyond my expectations servicing my 2018 Explorer. The valet service is a nice perk! More

by ndm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2025

I waited while my car was being serviced, comfortable area and the technician checked my car throughly during the visit. More

by lodi_lynnie
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Oxley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
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