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Freeport Ford - Service Center

Freeport, IL

4.6
88 Reviews

88 Reviews of Freeport Ford - Service Center

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September 12, 2025

All of my repairs/ services have been done in a timely manner and all mistakes were corrected immediately More

by Makiah S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Cazares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Dreesen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Flaningam
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 09, 2025

Have always received prompt courteous service. Work is done in a timely manner and always informed on what has been done. More

by lkennis123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 04, 2025

Always ready to serve and help. Last time I was there was very impressed with the lady in the parts department. Happy with your service department. More

by Pastorswitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 03, 2025

First impression, the customer waiting area could use some new furniture. The service department did a great job replacing my cars bad tire pressure sensors. More

by mrobertson2351
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Dreesen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Flaningam
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2025

Great service and fixed the issue with car. .very fast and efficient..and helped me with getting back and forth until car was done. More

by tlynn.hawes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2025

Nice people to work with. It was easy to get an appointment that worked for me. More

by cdremer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Oxley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Cazares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Vinyard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Dreesen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Flaningam
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2025

I enjoy my car thank you. Nothing else to say at this time about the sale person More

by teresa1908
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Oxley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Cazares
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Martinez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Vinyard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Robinson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Dreesen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Osborne
4.0
This rating includes all reviews, with more weight given to recent reviews.
David Flaningam
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2025

They took the time to listen to the problem I was having and tried their best to fix the problem. More

by XX0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don't remember the name of the service tech
August 27, 2025

Everything went Everything went is planned I don't know what more to say just keep up the good work More

by chucksupholstery
Recommend Dealer
Yes
Employees Worked With
Brad Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Osborne
August 26, 2025

Service done on time. Easy to drop off and nice waiting room and called when done. More

by GALE.PATTY.MILLER
Recommend Dealer
Yes
Employees Worked With
Brad Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Osborne
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