Freeport Ford - Service Center

Easy in and out, friendly service and work was performed was spot on. My go to dealership was spot on. My go to dealership More

The service department lacks good communication skills; no update on repairs or response to questions. no update on repairs or response to questions. More

Freeport Ford went above and beyond my expectations servicing my 2018 Explorer. The valet service is a nice perk! servicing my 2018 Explorer. The valet service is a nice perk! More

I waited while my car was being serviced, comfortable area and the technician checked my car throughly during the visit. area and the technician checked my car throughly during the visit. More

Excellent service took the time to tell what services my truck needed . Was very happy with Freeport ford truck needed . Was very happy with Freeport ford More

This car Dealer has been Great to me when I had a problem with my car they took care of it with my car they took care of it More

Ford was accomodating, professional, on-time valet service and workmanship. They are proactive in finding and rectifying issues with my vehicle. service and workmanship. They are proactive in finding and rectifying issues with my vehicle. More

The service department found a way to work my need for necessary service into their earliest possible time to allow me to stay loyal to my long distance care for a sick hospitalized wife. It was much appr necessary service into their earliest possible time to allow me to stay loyal to my long distance care for a sick hospitalized wife. It was much appreciated. More

I bring my truck in for an oil change also I was having problems I believe it was a cam phase I purchased an extended warranty from what's $4,000 I got to run around from the service department telling me problems I believe it was a cam phase I purchased an extended warranty from what's $4,000 I got to run around from the service department telling me he's been doing this for 30 years any bets I will have to pay for it myself cuz he don't believe it's covered. He sent my truck back to me without even keeping it overnight to test it. I called Rock River Ford the next day I took on my truck and it's there right now. That service. More

I just did They are careless and don't care about their customers or their work customers or their work More