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Freeport Ford - Service Center

Freeport, IL

4.6
88 Reviews

88 Reviews of Freeport Ford - Service Center

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August 26, 2025

Prompt. Great service. I thought I was in good hands. These guys clearly know what they're doing. Very pleased. More

by Khbryant1963
Recommend Dealer
Yes
Employees Worked With
Brad Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Osborne
August 17, 2025

The ease of access to make an appointment for service,the salesman remembers who I am by name,and that makes us feel comfortable while we wait for service to be completed.will continue to do business with Fr More

by debbieauger59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2025

Brad was very nice. He knew me & the truck as soon as i was in the garage it was early so there were not a lot of people in there at the time. But every thing was clean More

by sweetpea124800
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 10, 2025

Brad was very polite and cooperative and the work on my car was done quickly. More

by noemail23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Cazares
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Osborne
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2025

Fast appointment scheduling, with timely completion of maintenance required and friendly atmosphere. Will service there again. More

by jeffthorn60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2025

Everyone is so nice and caring. They always take good care of our needs. The estimated time of getting our Maverick serviced was right on. Pleasure doing business there. More

by bigboytrans02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Cazares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Robinson sold us our Maverick
August 05, 2025

Friendly, courteous and professional. Immediate response to service request. Clean, pleasant and comfortable waiting area. No pressure! More

by lthoren43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Dreesen
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2025

Great people doing great work. We recommend them for anything. Great experience. Service writer was great to work with. More

by greg@th-pumps.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Flaningam
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2025

Brad got me an appointment right away. It was done right and on time at a fair price. More

by ANTHONY.OXLEY3868
Recommend Dealer
Yes
Employees Worked With
Brad Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Osborne
August 03, 2025

The service is always quick and friendly. I take both my vehicles to Freeport Ford. More

by k.garrett2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Dreesen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Flaningam
5.0
This rating includes all reviews, with more weight given to recent reviews.
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