Freeport Ford - Service Center

Great experience. Service writer was great to work with. Explained in detail work performed and results. Will continue to use Freeport Ford and refer other individua Service writer was great to work with. Explained in detail work performed and results. Will continue to use Freeport Ford and refer other individuals. Service tech left interior clean and no issues after service performed. More

You need to do everyone a favor and release Steve(? ), at service center, from his misery. He has the personality of an old gym shoe and work ethic of a sloth. Told to use points, never bothered lookin ), at service center, from his misery. He has the personality of an old gym shoe and work ethic of a sloth. Told to use points, never bothered looking it up-didn’t add points to this service-decided to keep me standing in front of him, waiting, while he talked on phone(actually said to employee on phone”So what’s going on?” Really sad when you’re trying to do a power trip at SERVICE CENTER of dealership. This dealership has turned into something truly awful…. from front door to back. More

Great Work l love taking my Car To Them The Hold Staff In Super Amazing Thank you Very Much Team Ford.... Super Amazing Thank you Very Much Team Ford.... More

Great people doing great work. We recommend them for anything. Also great reasonable prices ad well. We recommend them for anything. Also great reasonable prices ad well. More

Don’t know David but I do know Mr Robinson that sold me my car and I love it thank you for him. my car and I love it thank you for him. More

Had my explorer for a week because of warranty process was told it was covered under warranty bot once was there a mention that there was a 500 dollar deductible in the several times I spoke with whoever was told it was covered under warranty bot once was there a mention that there was a 500 dollar deductible in the several times I spoke with whoever it was. When I went to get keys the women that deals with payments was rude. I will not take my vehicle back to the Freeport location. The Ford dealership in Durand has way better customer service. It wouldn't have been such a shock if I would have known before that there was going to be a balance ed owed. I think they should tell a customer before they even proceed with the work to make sure the person has thw funds to pay. More

This was the first time I was at the dealership. I am new to the area. The oil change was done in a timely fashion. My car was returned to me as clean as when I drove in. I have always had my cars s I am new to the area. The oil change was done in a timely fashion. My car was returned to me as clean as when I drove in. I have always had my cars serviced at the dealership (Bull Valley Ford). I look forward to the same great service in the future. More

It was a fairly simple task I needed done but the appointment was able to be made quickly and the time of a very timely service I really appreciate the curb service taking me to and from work appointment was able to be made quickly and the time of a very timely service I really appreciate the curb service taking me to and from work More

Grateful for honest hard working people. Thank you for getting me back on the road Thank you for getting me back on the road More

Very good service department. Understood my issue and solved it. I had locking wheels nuts on my Lincoln and no way to get them off. They saw it was urgent and got me on my way Understood my issue and solved it. I had locking wheels nuts on my Lincoln and no way to get them off. They saw it was urgent and got me on my way. KO More