Freeway Toyota of Hanford - Service Center

Was charged about $25. 00 extra for oil additive. Supposed to be all covered warranty service. Asked to pay for needed cabin filter change $70.00. 1000x mark up from amazo 00 extra for oil additive. Supposed to be all covered warranty service. Asked to pay for needed cabin filter change $70.00. 1000x mark up from amazon filter price. Again, should be covered. I decided to change myself More

The customer service was great! Felt like a family environment, I will definitely be coming back. #AskForTerra Felt like a family environment, I will definitely be coming back. #AskForTerra More

They are quick and easy and very helpful with rides to and from Toyota when your car is getting maintained and from Toyota when your car is getting maintained More

Vincent went above and beyond! He was placed in a difficult position related to the caller who scheduled my appointment, she neglected to place my appointment on the service calend He was placed in a difficult position related to the caller who scheduled my appointment, she neglected to place my appointment on the service calendar. He handled my concerns very professionally and was able to answer all my questions, providing excellent customer service! More

Great and fast service. Advisor was knowledgeable and advised on what was needed and got me in and out in a timely matter. Advisor was knowledgeable and advised on what was needed and got me in and out in a timely matter. More

they are very understanding, explain things about your service. I had a lady there wondering why we were there so long and she went to find out for us. I appreciate that because that was respect and con service. I had a lady there wondering why we were there so long and she went to find out for us. I appreciate that because that was respect and concern. That was a plus for us. More

I have nothing to say but be on excellent job and so helpful they were with me and a SPECIAL THANK YOU to this man VINCENT SENA as my advisor I will always be so thankful to him.. I appreciate it. helpful they were with me and a SPECIAL THANK YOU to this man VINCENT SENA as my advisor I will always be so thankful to him.. I appreciate it. More

Timely service. Clean facility. Friendly staff. Accurate diagnosis. Exceptional, high quality service. Attention to detail Clean facility. Friendly staff. Accurate diagnosis. Exceptional, high quality service. Attention to detail More

It is a good dealer, l like this dealer because the people are very friendly and they have snacks for eat people are very friendly and they have snacks for eat More

Communication is key. Simplified experience from drop off to pickup. You receive a video confirmation of your vehicle inspection which is awesome, showing the work they di Simplified experience from drop off to pickup. You receive a video confirmation of your vehicle inspection which is awesome, showing the work they did and what concerns there may be. Returning for pickup streamlined, deal only with your advisor and no need to send you to a cashier or anyone else. They’ve broken the code and set the standard to dealership service. More