Frontier Motors
Middletown, OH
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Utterly horrific experience with Frontier Motors and salesman Jake Mitchell! Bought a 2015 Chevrolet Silverado 2500 HD in August 2025—Jake peddled it with a 92,636-mile claim, but it arrived with 93,581 salesman Jake Mitchell! Bought a 2015 Chevrolet Silverado 2500 HD in August 2025—Jake peddled it with a 92,636-mile claim, but it arrived with 93,581 miles, a despicable 945-mile deception gutting its value, violating the Federal Odometer Act (49 U.S.C. § 32710)! The Goodride tires he foisted on my 2500 HD (44 PSI max vs. required 60–70 PSI LT tires per GM manual) were a catastrophic failure waiting to happen—posing life-threatening blowout risks and total loss of control, breaching FMVSS 120 and Minnesota’s Implied Warranty (Minn. Stat. § 336.2-314). I spent $1,319.78 to fix it. Their lender’s title delay, a deadly road hazard, violates Ohio’s Consumer Sales Practices Act (ORC § 1345) after 50+ days! I’ve sent a demand letter (delivered Oct 14, deadline Oct 28), filed AG complaints, and will sue in Minnesota Conciliation Court if unresolved. Jake and this dealership are deceitful, grossly negligent, and a lethal liability—flee from them! More
This has to be one of the most dishonest and greedy lots in Middletown 90% of the vehicles on the lot are excessively rusted Canadian vehicles that they had covered up with a ridiculous amount of undercoat in Middletown 90% of the vehicles on the lot are excessively rusted Canadian vehicles that they had covered up with a ridiculous amount of undercoat half of the trucks have patched frames. And not to mention the scam warranty’s that cover nothing. Bought a truck and has had nothing but issues and they refuse to fix it because the warranty won’t cover it??? Took it to a different mechanic and this truck is absolute junk rust holes in frame the truck was also in a flood at some point because there was sand under the carpet and water lines under the door panels all the way up to the bottom of the dash. If you are smart stay as far away from this place as possible I wouldn’t pay $500 for anything on that lot More
Was a great experience in and out service Will gladly Go back again great selection of trucks was hard to decide witch one love my great used truck back again great selection of trucks was hard to decide witch one love my great used truck More
The staff here is very nice and informative. I felt very comfortable with every interaction and did not feel pressured at any time like some of the other dealerships out there. They are great I felt very comfortable with every interaction and did not feel pressured at any time like some of the other dealerships out there. They are great about communication. I would recommend this place to others. More
This dealer sold my daughter a lemon. From the outset it leaked anti=freeze. She went back and they would not fix it or allow her to trade it in. Now overheated and locked up and she's st From the outset it leaked anti=freeze. She went back and they would not fix it or allow her to trade it in. Now overheated and locked up and she's stuck with a big loan! Be very careful with this dealer, not reputable! More
Very nice dealership and it was very easy to sell my car! Stefan was the best and made the whole process quick and easy so that I could go get a new car that morning! Stefan was the best and made the whole process quick and easy so that I could go get a new car that morning! More

