Future Honda

I bought a brand-new Honda Civic hatchback at the end of February 2022. I ordered four extra parts to put on my new car. One of the four parts had been on order before I bought the car. It has been close to February 2022. I ordered four extra parts to put on my new car. One of the four parts had been on order before I bought the car. It has been close to four months waiting for the parts to arrive and be installed. The other day I had two of the four parts installed on the car that third part needs to wait for the fourth part to be installed together. I am told the parts are on back order and the rate is a supply issue. That may be well and good, but I believe four months and waiting still longer is unacceptable. The dealership that I’m dealing with is doing the best I can to get my parts and install them. It seems to be a national supply problem mostly. More

The 2019 Honda Civic sport was my first (new car buyer) car ever in my whole time I bought and that was the best experience ever because the process was easy and price was very well, the service was great car ever in my whole time I bought and that was the best experience ever because the process was easy and price was very well, the service was great too, and my second car just bought is 2022 Honda Si, oh Gossh I’m in love with it every moment thanks for Fritz Trentacoste with his strong patient and his time spent with me to process my new car. I love Honda Thanks future Honda for all your service. More

Completely loved my experience! Jesse was so helpful and upfront with me. This will be my official dealership as long as I am with Honda! Jesse was so helpful and upfront with me. This will be my official dealership as long as I am with Honda! More

I went to have my car for yearly check up and the people with service department are very nice and professional with service department are very nice and professional More

Craig was great. Friendly and great customer service skills. He made my experience at this location a great one. Friendly and great customer service skills. He made my experience at this location a great one. More

Was very hard for anyone to take responsibility for their part in any of the processes. Had some issues with due bills and the dealership decided my employer should be their contact and proceeded to contact part in any of the processes. Had some issues with due bills and the dealership decided my employer should be their contact and proceeded to contact my employer after being told not to. Overall a pretty subpar experience. The sales guy was nice enough but just that a sales guy didn't want to go out of his way at all. I had to pretty much ask and advocate for myself through the entire transaction. Wont be returning and will stick with Folsom Honda who we have had exceptional service and help at. More

Responsive, keep you updated on car status, Very friendly and professional; they went above and beyond and did an excellent job on my car. and professional; they went above and beyond and did an excellent job on my car. More

future honda was very responsive on our inquiries. We are very happy with the price we got. We are very happy with the price we got. More

Responsive, keep you updated on car status, show location of issue, and let you choose which part your able to afford or to fix. of issue, and let you choose which part your able to afford or to fix. More

This is my first time to Future Honda but I think she will be the Home of my CRV. Easy to book for any car needs also we did not worry about our transport to pick up our car!!! They all took care of it!! will be the Home of my CRV. Easy to book for any car needs also we did not worry about our transport to pick up our car!!! They all took care of it!!! And tell me about excellent customer service!!! They are the best!!! No running around, you’re not gonna be ignored! I felt like a VIP until I saw that’s how they treat everybody. I also think that the guy who assisted us made all the difference!!! I forgot his name but he is a gem!!! More