GMC of Riverfront Park

They have exceeded all levels of the lowest of all life forms. The sales manager Zach is nothing but a liar and thief. Zach changed the price by 12,000 over the internet advertisement. He also stated tha forms. The sales manager Zach is nothing but a liar and thief. Zach changed the price by 12,000 over the internet advertisement. He also stated that we're 3800 in accessories like ceramic coating and tint which is all bullsh!t. Do not buy from this dealer! More

Got a vehicle from them 3 months ago and am still waiting to get license plate from them. Ive gotten new temp tags once and am currently riding around with expired temp tags because they told me they couldn' to get license plate from them. Ive gotten new temp tags once and am currently riding around with expired temp tags because they told me they couldn't renew my tags before they expired mind you they've done it the time before. I'm calling to get in touch with people, nobody seems to know anything. It seems very unorganized. My sales rep is even avoiding me.. More

Disappointed when you make an appointment and your car is put to the end of day because you didn’t wait. Why make an appointment? The service from Jonathan was great but was disappointed with the wait. put to the end of day because you didn’t wait. Why make an appointment? The service from Jonathan was great but was disappointed with the wait. More

Just had my truck in for a recall issue on my engine. Jonathan informed me that they needed my truck for the day. When it was done, he called me. I needed a ride, so they sent a driver to pick me up, and Jonathan informed me that they needed my truck for the day. When it was done, he called me. I needed a ride, so they sent a driver to pick me up, and by the time I arrived at the dealership, it was after hours, but Jonathan stayed to let me know what they did to my truck. I appreciated what he did, and that is what I call customer service. More

All was good, got serviced and they found issues with my car. They have ordered the parts and will contact me when they arrive. car. They have ordered the parts and will contact me when they arrive. More

WORST customer service after the sale ever, Zack treated me like garbage, useless employee, still haven't received satisfaction after being promised a $1,500 rebate for financing through GMC financial. Cont me like garbage, useless employee, still haven't received satisfaction after being promised a $1,500 rebate for financing through GMC financial. Continually blown off, was told 11 days ago I would receive a check, hasn't happened. Would never buy from Riverpark GMC AGAIN AND DO NOT RECOMMEND YOU DO IT EITHER!! Do not make the mistake I did. I would fire zack on the spot for his total disregard and lack of respect for customers. Embarrassed for the owner. Cannot even describe the frustration and disappointment in this employee. More

Complete failure. Service rep could not find the problem when it was described to him in detail. I am not a mechanic but know what the problem is. I gave every detail Service rep could not find the problem when it was described to him in detail. I am not a mechanic but know what the problem is. I gave every detail needed to make the proper diagnostic with ease. When picking up the vehicle was told my manager and I drove the vehicle together and we couldn't hear the sound. The stereo was at a volume that no one could have heard the obvious malfunction, when I got into the car upon pick up. Then the service rep told me that he could not justify the parameters needed to replace the part on warranty. So you refuse to do what is right knowing what's wrong with my vehicle because it's to hard to get the money from the warranty company? Maybe you should have kept your job at jiffly lube steve, drain plugs are easy to replace! More

We purchased a 2025 Yukon XL, December 17th. Before the purchase was completed, it was a breeze, and Zach was very accommodating. When the vehicle was delivered, we noticed a service that was pa Before the purchase was completed, it was a breeze, and Zach was very accommodating. When the vehicle was delivered, we noticed a service that was paid for was not provided. We have been in direct contact with Zach. Countless times, we've reached out, and Zach responded through text that a refund is coming. It's been two months, and we still have not received a refund, only excuses and the runaround. The unprofessionalism after the sale is outlandish and inexcusable. Our last message received from Zach regarding the refund amount was outlandish. We were so lucky to find this vehicle, and the purchase went smoothly, but the total disregard is unacceptable. We will pass this experience to the contractors we work alongside, and we will not be doing future business with GMC Riverton Park More

Just purchased a car here. Drove from Wenatchee area to purchase as they had a used vehicle that matched what we had been looking for. Our sales man was Jon. We worked with him Drove from Wenatchee area to purchase as they had a used vehicle that matched what we had been looking for. Our sales man was Jon. We worked with him over the phone on details/condition of the car, price, and financing before we chose to make the drive to see it. We were pleased at the condition of the car and felt that he represented it honestly. Jon was personable and easy to work with. He didn't waste our time and we would be comfortable buying from here again. Finance paperwork process was smooth and easy. Good experience here. More

Convenient appointment time. Fast service while waiting for oil change and tire rotation. Friendly, helpful service advisor. Fast service while waiting for oil change and tire rotation. Friendly, helpful service advisor. More