
Gallatin Ford
Gallatin, TN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Olivia has been awesome! She texted me about this vehicle and helped us through the process. Everyone at Miracle Ford was great. Sandra - Time Marches On! 🤟🏻 and helped us through the process. Everyone at Miracle Ford was great. Sandra - Time Marches On! 🤟🏻 More
We purchased a used vehicle that had a couple of mechanical issues, and KJ has gone above and beyond to get it taken care of for us. He has been patient with us through the whole process and has don mechanical issues, and KJ has gone above and beyond to get it taken care of for us. He has been patient with us through the whole process and has done everything possible to make sure our car drives smoothly. We will be customers for life! More
Dropped off vehicle for quote on AC repair, gave the go ahead for repairs and was told 3 days max. A month later picked up car. I was lied to on at least 9 occasions. The porter service promised many many ahead for repairs and was told 3 days max. A month later picked up car. I was lied to on at least 9 occasions. The porter service promised many many pickups that left me waiting 6 different days with no explanation or warning.. Could not get a update or explanation unless I made 6 calls requesting a callback which took 4 days of more calls by me to get a response.. Nothing was done to compensate me. No loaner car,, no offer of discount, absolutely nothing.. I was told management would want to call me about this, as normal that didn't happen. Bryan apologized so that's a point in his favor. I would not let this dealer clean the windshield of my vehicles as it would take a week and 10 lies on their part. Looked at a new F150 when I picked up car, sales acted indifferent about showing me a vehicle. I think I was interrupting. Two days after getting car back I traded it for a new F150 XLT 4X4 at Town and Country Ford. Much, much better customer service and that's where all my business will go. More
Olivia was great and everybody at the dealership was very friendly and helpful! Some places won’t talk to younger people, they never treated me any different than the other customers! friendly and helpful! Some places won’t talk to younger people, they never treated me any different than the other customers! More
Cam is a great salesman at Miracle. My purchasing experience with him was laid back, informative and transparent. 5 stars for Cam as well as the Miracle management and finance team. experience with him was laid back, informative and transparent. 5 stars for Cam as well as the Miracle management and finance team. More