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Gallatin Ford

Gallatin, TN

4.6
1,134 Reviews
Are you looking to buy a car, truck, or SUV in Gallatin, Tennessee? Gallatin Ford is your top Ford dealership. We are the area's go-to source for car purchasers because of our dedication to provide top-notch customer service and a wide range of automobiles. Our helpful and friendly team is here to help you every step of the way, making your experience buying a car even more gratifying, whether you're searching for a brand-new Ford or a high-quality used car.
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1394 Nashville Pike

Gallatin, TN

37066

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Showing 1,134 reviews

May 21, 2021

Miracle Ford has excellent customer service. I will continue to do business here! Thank you for putting my family in a beautiful black Ford mustang. We will cherish it for years to come. More

by Mustanglady
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Piper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken "KJ" Johnson, Sandra Jones, Cameron Hall, Jim Elgas, Ryan Mellons, Greg Simmons, Andrew Taylor, Olivia Tipton, Chris Perry
May 21, 2021 -

Gallatin Ford responded

Thank you! Enjoy that beautiful Mustang!

May 20, 2021

Everyone at Miracle Ford, especially Cameron, Donnie, and Sandra, were truly amazing all through our process. They all were patient, listened to all of our concerns and what we were looking for, provided num More

by angiedarrall
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandra Jones, Cameron Hall, Diana Holt, Donnie Hulan
May 21, 2021 -

Gallatin Ford responded

Thank you! We truly appreciate your business, and for taking the time to leave a review. Welcome to the Miracle family!

May 17, 2021

What a fantastic car buying experience! This family What a fantastic car buying experience! This family owned business treated us like family ourselves. Do you want to skip the hassle of going to a de More

by Marandac1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Elgas, Donnie Hulan
May 21, 2021 -

Gallatin Ford responded

Thank you for the amazing review Maranda! We appreciate your business. Welcome to the Miracle family!

May 14, 2021

Everyone was very informative, kind, and no pressure. The follow up was great and took care of all questions and concerns promptly. Would recommend everyone to shop here. More

by ricdsimmons183
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Hill, Ryan Mellons
May 14, 2021 -

Gallatin Ford responded

So glad to hear. Thank you for taking the time to leave a review!

May 15, 2021 -

ricdsimmons183 responded

Very friendly staff and more than willing to help. Just can't beat the customer service. Thanks for everything you did.

May 06, 2021

Ryan was an excellent salesman. He helped me find exactly what I was looking for and was very thorough in explaining every detail about the truck. I had an exceptional experience! More

by Brysongraves21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Mellons
May 07, 2021 -

Gallatin Ford responded

So glad to hear! We appreciate your business. Welcome to the Miracle family!

May 06, 2021

Bought 2019 ranger it is now 2021 and I'm having issues with air conditioning cooling passenger side while only heat comes out drivers side I drive vehicle a lot have put 63000 miles on it and guess what n More

by Paul
Customer Service
Recommend Dealer
No
Employees Worked With
Chris Perry
May 07, 2021 -

Gallatin Ford responded

Hi Paul. We're sorry that you are having these issues. Warranties for different parts of the vehicle last either a specific amount of time, or a specific number of miles. For example, when you buy from Miracle, we offer a Powertrain Warranty for as long as you own your vehicle. For a 2019 Ford vehicle, Ford's Bumper to Bumper warranty (which would include the Air Conditioning) is 3 years/36,000 miles, whichever comes first. Since your vehicle is over that mileage, the bumper-to-bumper warranty no longer applies. Please feel free to reach out to our Fixed Operations Director Robert Fleites to talk over all of your options as well.

May 07, 2021 -

Paul responded

Very nice that a person uses his vehicle for everything and before its 2 years old no matter the miles your just shunned by the dealer miles shouldnt matter on a very new vehicle but i understand the system still doesnt make it right

May 06, 2021

The service department did a great job on my truck it was under warranty they did not disagree, special thanks to Bryan Robert's he was very professional he explained and showed me what was wrong More

by Denny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Roberts
May 07, 2021 -

Gallatin Ford responded

Hi Denny. So glad to hear that Bryan and team were able to get you and your truck taken care of. Thank you for taking the time to leave a review!

May 03, 2021

Cam is the best. He will do everything to get you into the car or truck you want or need. He treats you like family. More

by chapmanms
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Hall
May 07, 2021 -

Gallatin Ford responded

Thank you!

April 30, 2021

I must saw, everyone at the Jeep dealership was very welcoming. Mason is very personable and informative. He answered all of my questions along with giving me information pertaining to the sell that hel More

by glorydayz43
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason Null, Joe in Finance
Apr 30, 2021 -

Gallatin Ford responded

Thank you! So glad to hear that Mason and our entire team were able to get you taken care of. We appreciate your business. Welcome to the Miracle Family!

April 28, 2021

Absolutely appalling experience with service/ body shop. Our truck was in shop for 7 weeks and still not fixed correctly. From the beginning we identified problems in that refurbished chassis parts were ord More

by Meaganstate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert, Emilio and Tim Galvin , Jimmy Galvin Jr
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