Ganley Chevrolet

Purchasing a new vehicle My salesman, JP, and the general manager, Tim, made this an excellent car buying experience. JP was very knowledgable and did a great job of showing m My salesman, JP, and the general manager, Tim, made this an excellent car buying experience. JP was very knowledgable and did a great job of showing me the various features on the Colorado. He was also helpful in recommending some accessories I was interested in. When it came time to get a price for the vehicle, Tim made it a very easy process. He made me a good offer for my trade in and gave me a great price on the new vehicle. More

Great car, great salesman No pressure salesman. Easy to talk with. Friendly. Helpful. Knowledgeable. Great car. Smooth ride. Comfortable, Good on gas. Looks good. Hand No pressure salesman. Easy to talk with. Friendly. Helpful. Knowledgeable. Great car. Smooth ride. Comfortable, Good on gas. Looks good. Handles well. Lot of safety features. Good price. More

Scheduled maintenance visit. Ran in to a service tech having a bad day. Poor communications skills and a bad attitude. Will avoid employee in future visits. Never had a problem wi Ran in to a service tech having a bad day. Poor communications skills and a bad attitude. Will avoid employee in future visits. Never had a problem with anyone at Ganley before this visit. More

Scheduled maintenance. Scheduled my appointment online. Appointment was quick and smooth. They also showed great patience and understanding as they explained the "operator Scheduled my appointment online. Appointment was quick and smooth. They also showed great patience and understanding as they explained the "operator error" I was making that made me think my radio tuner was defective! We had a good laugh! More

Excellent customer service and professional tech's. Excellent customer service and workmanship from the tech's. Quality is the goal that was reached when my car was brought in for service at the dealer Excellent customer service and workmanship from the tech's. Quality is the goal that was reached when my car was brought in for service at the dealership. More

Repairs Even though our 2011 Traverse has had a multitude of problems, every one has been addressed and taken care of. Have had car repaired and serviced the Even though our 2011 Traverse has had a multitude of problems, every one has been addressed and taken care of. Have had car repaired and serviced there since new. Service dept. is extremely friendly and personable, easy to understand and work with. Brand new facility and very clean. Like going there actually. More

another great experience Pete and manager,John, went out of their way to correct my key problem...they did it in less then the time they thought it would take....great job.... Pete and manager,John, went out of their way to correct my key problem...they did it in less then the time they thought it would take....great job....thanks... More

Terrible terrible terrible Service manager is one of the biggest ***holes I have ever met. Worst buying experience EVER. $47k Silverado 2500hd and I'm going through ohio lemon l Service manager is one of the biggest ***holes I have ever met. Worst buying experience EVER. $47k Silverado 2500hd and I'm going through ohio lemon law. Truck spent more time at dealer than in my garage. Ganley has done what no amount of advertising and peer pressure could not do. I am buying a Dodge Or Ford. More

Never again I'm very disappointed with the customer service at this location due to lack of professionalism. I highly recommend that you go to a different deale I'm very disappointed with the customer service at this location due to lack of professionalism. I highly recommend that you go to a different dealership. More

Worthless Service Department Experience Good luck if you decide to deal with Ganley Service. It took them 3 days to perform a simple recall and diagnose my car for a brake malfunction. They Good luck if you decide to deal with Ganley Service. It took them 3 days to perform a simple recall and diagnose my car for a brake malfunction. They failed to enter my car into their system when it was dropped off after I gave them all my information. I had to make roughly 10 phone calls just to get this finally resolved. It became apparent that they were ignoring my calls and I even got hung up on once. Pete in Service is the worst, he is passive aggressive and treats you like you have a low IQ. He tried to charge me more than I was quoted for a diagnosis and made it like pulling teeth to get this remedied and finally release my car to me. I could go on and on about the level of fail that occurred here, but I will leave it to this, DON'T GO HERE as they will hold up the reputation for a stereotypical shady Dealer. More