Garavel Subaru - Service Center

Customer Service is a Priority at Garavel Subaru Always a pleasure going to Garavel Subaru in Norwalk. This past visit I was met at the door and taken immediately to check in. Comfortable waiting roo Always a pleasure going to Garavel Subaru in Norwalk. This past visit I was met at the door and taken immediately to check in. Comfortable waiting room with Saturday college football, cold water, coffee and various danish, if desired. I bought my Legacy there, and I have always gone for my servicing there. Safest car I have ever owned, and I am always treated with a cheerful group of service employees. Don't know what I will do without them when I move to Florida next year. More

Diego my service rep resolves my problem immediately by taki Personal interest and immediate solution knowledgable he took the time to check with parts to determine my part needed was in stock and he was able to Personal interest and immediate solution knowledgable he took the time to check with parts to determine my part needed was in stock and he was able to have it taken care of right away. I had a shattered side view mirror dangerous and difficult to drive with More

Quick, efficient, Someone was in the lot to greet me and tell me where to park. They completed service quickly. Waiting room was comfortable and included amenities such Someone was in the lot to greet me and tell me where to park. They completed service quickly. Waiting room was comfortable and included amenities such as coffee and sweets. More

Thrilled with the generous rides I needed to get my car in for a leaking hose issue . I could not be more pleased with just how accommodating from start to finish the entire staff tre I needed to get my car in for a leaking hose issue . I could not be more pleased with just how accommodating from start to finish the entire staff treated me, I thought I would wait for the car but they kindly offered me a ride home and then within 2 hours came back to bring me to pick up my car. Love this dealer .I will always lease my cars from Garavel . More

30,000 Mile Service & Repairs/Replacements Repair/replacement of drivers side power seat track damaged from item lodged between track and seat; replace all brakes; replace power steering fluid Repair/replacement of drivers side power seat track damaged from item lodged between track and seat; replace all brakes; replace power steering fluid - dirty from excess wear. A little expensive but great service, car runs excellent afterwards. More

Recall From the time I dropped my car off, I was treated with friendliness and respect. The young lady helping Diego check vehicles in was polite. When I c From the time I dropped my car off, I was treated with friendliness and respect. The young lady helping Diego check vehicles in was polite. When I called to check on the status of my car, there was no putting me on hold- the information was right there. Smiles when I went to pick my car up. And this was for recall work! I have had other vehicles go in for recall work, and was treated like a second class citizen. Not the case with this service department. Thank you. More

Quick and excellent service The car was serviced as my husband waited and was done sooner than we thought. All was well and we appreciate this. The service staff is always friend The car was serviced as my husband waited and was done sooner than we thought. All was well and we appreciate this. The service staff is always friendly and professional. More

First service on my subaru It was easy for me to drop my car off the night before my next day early appointment and the service dept called me by 9:00 stating my car was ready. It was easy for me to drop my car off the night before my next day early appointment and the service dept called me by 9:00 stating my car was ready. Work was completed on time and was ready for me before I thought it would be completed. More

Service staff exceptional and service completed within the expected time frame. Service staff reviewed the invoice information and explained each piece of th staff exceptional and service completed within the expected time frame. Service staff reviewed the invoice information and explained each piece of the service results. More

Tony and his crew are pleasure to deal with I went in for a loud noise and the crew were able to find it and fix it they even went above and beyond to get me loaner car and kept me informed on t I went in for a loud noise and the crew were able to find it and fix it they even went above and beyond to get me loaner car and kept me informed on the status of my repair! Truly an unparalleled experience! Will also shop at Garavel More