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Garber Chevrolet Saginaw

Saginaw, MI

Overview
Reviews
Vehicles
4.9
705 Reviews
Garber Chevrolet Saginaw is proud to be part of the Garber Automotive Group. Whether you’re looking for a new or quality used vehicle, our knowledgeable sales staff is here to help you. We offer assistance with vehicle financing and auto loans to ensure you bring your dream car home today. We also have a state-of-the-art service center and certified service technicians to handle all your vehicle’s repair and maintenance needs. Garber Automotive Group has been family owned and operated since 1907. Garber Management Group, based out of Saginaw, Michigan, is the umbrella organization for 21 new-car dealerships that represent 16 franchises across six states and is currently one of the top 20 largest privately held companies in Michigan outside of Detroit. The Garber organization also includes Gateway Financial Solutions, one of the nation’s largest used-vehicle lenders, and RightWay Automotive, an independent used-vehicle retailer with over 35 locations in the Midwest. In total, the organization employs over 2,000 people and generates $1.2 billion in annual sales. Since 1907, we’ve been in the business of creating a customer experience that has brought customers back time-and-time again. That’s why we always say, “You’ll do better at Garber!” With a knowledgeable and experienced staff, wide selection of new and used vehicles, and easy financing, Garber Chevrolet Saginaw is your one-stop shop for all your vehicle needs.
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8800 Gratiot Rd

Saginaw, MI

48609

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Showing 706 reviews

May 31, 2025

Good luck! !! Having a second vehicle in for service the passed 5 years and they needing to keep it for days I get that... But not without a Loaner Vehicle so yo More

by BRATTYSUNGODDESS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cody
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May 30, 2025

Wade and the staff made my leasing experience very easy. They took the time to make sure I learned about all the new features of this equinox. More

by HARVEY.WEISHUHN
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wade Swarthiut
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May 29, 2025

Kyle was great to work with in the service department at Garber Gratiot. Super helpful and knowledgeable. More

by NICOLEG1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
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May 30, 2025 -

Garber Chevrolet Saginaw responded

We're delighted to hear that Kyle provided you with helpful and knowledgeable service at Garber Chevrolet Saginaw. Thank you for sharing your positive experience!

May 28, 2025

It took 6 1/2 hours to change 4 tires when I was told it would take 2 hours my son went to Costco because it took so long and got his done in 1 1/2 hours More

by CTODRICHARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
It doesn't matter
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May 30, 2025 -

Garber Chevrolet Saginaw responded

CTODRICHARD, I apologize for the extended wait time you experienced. We strive to provide timely service and clearly missed the mark here. If you'd like to discuss this further or have any other concerns, please feel free to reach out.

May 26, 2025

My experience was very good. They worked on my car fixed it. Thanks to Kim More

by LAMAMA52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim
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May 30, 2025 -

Garber Chevrolet Saginaw responded

We look forward to serving you next time, Lamama52. Thanks for all your support of Garber Chevrolet Saginaw!

May 25, 2025

Service department is terrible. Was charged for a diagnostic service they never preformed at Garbers service department More

by KRISMALDRICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon
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May 30, 2025 -

Garber Chevrolet Saginaw responded

Krismaldrich, I'm sorry to hear about your experience with our service department. We strive for transparency and accuracy in all services provided. Please reach out to us directly so we can address this issue and make it right for you.

May 30, 2025 -

KRISMALDRICH responded

I brought my truck in for an oil change and my tailgate didn’t open till you clicked it 2 or 3 times it’d take to open it. I thought it might be the actuator and I told Brandon that. I said let me know if it’s still u see warranty before you work on it. Brandon called and said my warranty ran out 5k miles ago and said an actuator is 310 for the part. I said don’t do anything. I’ll fix it myself. I picked it up and got my bill for the oil change and $100 for a diagnostic on my actuator. I ordered the part and didn’t look first and took the tailgate cover off and bought the wrong actuator. I tried the actuator since I had the cover off and it worked just fine. I sprayed WD-40 on the hinges and it’s worked first time every time since then. I know WD isn’t a lube. Need something else more lasting. I called Brandon and told him and immediately he said I could have a refund that I asked for. Figuring apparently Brandon knew they didn’t do a diagnostic because if you did do the service why would you immediately refund me. If you did a diagnostic like you said why would you refund me so he knew the game. Typical garage that makes sure they charge for more than an oil cha he every time you go. This isn’t my first instance. I’ve been tired of the last 3 times or so I come there for an oil change and that’s all you do and it’s always 200-300 dollars. Last time Tom helped me and I had a brake sensor light come on my dash when I started the truck so getting my oil changed I asked can you tell me which sensor it is. I also get a tire rotation with my oil change and they charged me over $100 for a diagnostic on that saying the rotor had a scratch In it. So I buy new rotors but thought let me try the cheap fix. This is a newer truck. I shouldn’t need rotors already so I buy a brake sensor off eBay for $12 bucks and switch it. Once I seen the old sensor I could visibly see it was bad. Changed it and the light on my dash went out and I returned the rotors to the part store. Never was refunded or compensated from Garber for that because I didn’t complain about it but here they do it again. I mean it’s like your stealing because your charging for diagnostics you’re not doing. If you don’t want to take the time to really find out what’s wrong don’t bother charging me. I know. It’s my fault for even asking for you to look at something and not expect to get charged. I get that. That’s my fault. But do what your charging me the $100 for or don’t charge me In the first place. I don’t know. How do you fix that?

May 24, 2025

Parts pricing is 5 times more than equal purchase on Amazon. ‘$105.00 for a fuel filter is shameful when you can by it at Amazon for $19.99 . More

by DWDEPESA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lynn
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May 30, 2025 -

Garber Chevrolet Saginaw responded

Thank you for your feedback. We aim to provide fair and competitive pricing. We understand the importance of competitive pricing and appreciate you bringing this to our attention. If you'd like to discuss this further or have any other concerns, please feel free to reach out.

May 23, 2025

New car purchase went smoother than expected. Everyone was over the top as far as being courteous. The girls on the chat and phone were professional and got back to me quickly. My salesperson was More

by TOYZADDICT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josua Jean was my fantastic salesperson,
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May 28, 2025 -

Garber Chevrolet Saginaw responded

We're delighted to hear that your new car purchase experience at Garber Chevrolet Saginaw was smooth and pleasant! Our team takes pride in providing courteous and professional service, so it's great to know we met your expectations. Enjoy the ride!

May 16, 2025

Great and quick service. I was given a loaner car while mine was being serviced which was a great help. John Kisil has been great to work with. More

by DEBARI_A
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Kisil
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May 22, 2025 -

Garber Chevrolet Saginaw responded

We're delighted to hear that John Kisil and the team at Garber Chevrolet Saginaw provided you with great and quick service. It's wonderful to know the loaner car was helpful during your visit. Thank you for sharing this positive feedback!

May 15, 2025

Rotating tires service delivered courteously and efficiently. This Garber dealership is located closest to our home. More

by DKREMER4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Willette
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May 16, 2025 -

Garber Chevrolet Saginaw responded

We're delighted to hear that you received courteous and efficient service during your tire rotation at Garber Chevrolet Saginaw. Thank you for choosing us as your nearby dealership!

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