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Garber Subaru - Service Center

Webster, NY

4.8
336 Reviews

336 Reviews of Garber Subaru - Service Center

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August 27, 2025

We are very pleased with our Suburu! We bought it used and our salesman was very helpful and knowledgeable. When a problem with the power steering developed the service department was fa More

by JANICE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Neiman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabbriele Urbaniak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2025 -

Garber Subaru responded

Thank you so much for your kind words! We’re so glad to hear that your experience with both our sales and service teams was positive. It’s great to know that we could help you with the power steering issue and ensure you’re satisfied with your Subaru. We truly appreciate your trust in us and look forward to serving you again in the future!

August 22, 2025

Extremely clean atmosphere to wait for your vehicle. They described and then showed what did need to be addressed during my inspection. I felt it was knowledgeable and not pressure to do unneeded work. More

by LMOBERLY0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Neiman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The mechanic
Aug 25, 2025 -

Garber Subaru responded

We are so glad that you had a 5-star experience! Thanks for choosing Garber Chevrolet Subaru.

August 17, 2025

The staff is very nice. They let me know everything that needs attention to my car. I am very pleased with them! More

by KARENGILBERT84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Neiman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2025 -

Garber Subaru responded

Thank you so much Karen! We look forward to your next visit!

August 16, 2025

Garber service is one of the reasons I bought my second Subaru in five years. Excellent service from start to finish. More

by CHEF1957MODEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Neiman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2025 -

Garber Subaru responded

Reviews like this make our day! Thank you for trusting Garber service!

August 16, 2025

My husband had no problem installing the new trunk lid bumper. I have nothing more to say. I do not like this prompting me to add more to my reply More

by BHOLLAND42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Neiman
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2025 -

Garber Subaru responded

Thank you for your 5 stars! We appreciate your business!

August 12, 2025

I wrote a detailed Google review, I hope they get to read it! I felt that this dealership really had care and concern for fixing my issue, and were kind enough to give me a loaner car while I waited for my c More

by COLUMBA2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Neiman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack McDonald
Aug 14, 2025 -

Garber Subaru responded

Thank you for the kind words and for taking the time to share your experience! We're so glad Jack and our service team were able to help and that we could provide a loaner while your car was being worked on. We know how tricky electrical issues can be, and we appreciate your patience and trust. Thanks again for choosing Garber Subaru Webster, and we’re here if you need anything!

July 29, 2025

They have all the specialized tools and gadgets needed to properly service the car. Their service people are all trained in Subaru technology. They are price competitive with outside shops. I feel they will More

by WMOORE5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Neiman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2025 -

Garber Subaru responded

We are glad to hear you enjoyed our service center! Thanks for the amazing review!

July 23, 2025

Friendly, professional and thorough. Highly recommend this dealership. O.k. The 15 word minimum is rather silly. See what I mean. More

by NITAG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Macdonald
Jul 29, 2025 -

Garber Subaru responded

We appreciate your business and your review! Thanks from the Garber Chevrolet Subaru Team!

July 13, 2025

Garber service has terrible communication and they don't stand behind vehicles they sell. Had to bring a newly purchased used vehicle to them 3x for same issue. On third visit was told repairs were $550. Wa More

by JHULBERT107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jordan P. Joel Williams
July 09, 2025

There was Great customer service! Nathan was very helpful guiding me through the drop off process. More

by BGDOGMOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan
Jul 09, 2025 -

Garber Subaru responded

Glad we left a good impression on you. Thank you for choosing Garber Chevrolet Subaru Service Center!

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