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Imperio Nissan - Service Center

Garden Grove, CA

4.5
187 Reviews
Call Service Center (714) 515-5516

187 Reviews of Imperio Nissan - Service Center

Sort by
September 12, 2025

The cookies are good they give you waters and popcorn and coffee coffee isn’t all that great though More

by quisharigreen24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 01, 2025

Service Advisor was Rude. Quoted $410 dollars to install one canister and attach it to existing hoses. 3 hours to install. Advisor made me wait until service department clo More

by onemtv59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Sowers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 05, 2025 -

Garden Grove Nissan responded

Onemtv59, we regret to hear that you had this experience with us. Please contact us at (714) 537-0900 so we can work with you to make this right.

August 27, 2025

Exelente Service, David is always friendly and willing to help so my car is in perfect condition I recommend Nissan always, More

by Dyanara Segovia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor
Report | Print
Aug 31, 2025 -

Garden Grove Nissan responded

Dyanara Segovia, we are so pleased you enjoyed your visit to Garden Grove Nissan! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 27, 2025

They know what they’re doing and proactive about issues my car might be having. More

by robertverdoliva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Amaro
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Jul 30, 2025 -

Garden Grove Nissan responded

Robertverdoliva, we are so pleased you enjoyed your visit to Garden Grove Nissan!

July 23, 2025

Always a long wait didn’t wash car crappy sticker put on my window for next oil change. More

by Richeleds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jun Choi
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 30, 2025 -

Garden Grove Nissan responded

Richeleds, thank you for taking the time to leave us feedback about your experience with us. Here at Garden Grove Nissan, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (714) 537-0900 to discuss ways we can better serve you in the future.

July 18, 2025

I love the sevice at this location people always treat customers very professional thank you More

by Ferny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Aguiar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 23, 2025 -

Garden Grove Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 17, 2025

The employees are very attentive and nice with customers I like this dealer this is my third car that I buy here More

by Febe.castillo09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Jul 20, 2025 -

Garden Grove Nissan responded

Febe.castillo09, we're so glad that we were able to go above and beyond your expectations!

July 15, 2025

Excellent service and communication at this Nissan. Easy online process to set service appointment and once I arrived they started process immediately. Car was returned to me washed also. More

by DM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Amaro
Report | Print
Jul 17, 2025 -

Garden Grove Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We are always more than happy to assist you if anything else comes up. Take care!

July 15, 2025

Excellent customer service I did not had an appointment and the service tech was very accommodating . Gave me the estimate and had me on my way in less than what I expected . Definitely tlt will be back More

by ray peralta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Antonio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abraham Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 31, 2025 -

Garden Grove Nissan responded

Hi Ray Peralta, thank you for taking the time to leave a review for us at Garden Grove Nissan. We're happy we could meet your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Garden Grove Nissan!

July 14, 2025

The staff at Garden Grove nissan was very helpful and knowledgeable about the needs of my car.David Flores was extremely helpful and kind. More

by Mkirks2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Flores
Report | Print
Jul 16, 2025 -

Garden Grove Nissan responded

Mkirks2002, we really appreciate your positive review!

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