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Gardena Honda - Service Center

Gardena, CA

4.5
1,809 Reviews

1,809 Reviews of Gardena Honda - Service Center

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August 22, 2025

It was really a great experience and all my needs were met for my car and peace of mind. More

by TEAUANA15
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art
August 22, 2025

Good service I will come back again and nice place total everything is great thank you More

by Vickie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale cockerille
August 22, 2025

Alexis was very helpful with his professionalism & speedy service. Enjoyed my experience. Welcoming & engaging with clients. More

by artramirez3951
Recommend Dealer
Yes
Employees Worked With
Alexis
August 21, 2025

The service was done in a timely manner. I was disappointed, when asked why I was there and there was no awareness I had done service for my vehicle there before. I had received several noti More

by yadihashemi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Lopez
Aug 21, 2025 -

Gardena Honda responded

Hi Yadi, We're happy to see that you received prompt service. It's important that our team and our system are updated on our guests' previous service history, which is why we'll be sure to address this. We appreciate you bringing this to our attention and we look forward to providing you with a 5-star experience at your next visit. See you then. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com

August 21, 2025

Have to go back for other services that are needed. ( brake fluid, transmission fluid, etc. More

by Hernandez0rob@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
Aug 22, 2025 -

Gardena Honda responded

Rob, It's important we're providing accurate service, which is why we'd like to learn more about which services were overlooked at your recent visit. Please call me directly at 424-340-9120. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com

August 21, 2025

The waiting room is perfect very confy. The service was on time. Very nice and helpfull guy More

by Aikovan58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo baeza
Aug 22, 2025 -

Gardena Honda responded

Thanks for your fantastic feedback! We're thrilled to hear you enjoyed our comfortable waiting room and timely service. Our team is dedicated to providing a great experience, and it’s wonderful to know they made a positive impact. We appreciate your support! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

August 21, 2025

The best customer service you can get it's there. My service advisor Art Jauregui is a person that makes feel like family and Always willing to help. Plus didn't have to wait long for my service to More

by Renemenjivar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art Jauregui
Aug 22, 2025 -

Gardena Honda responded

Thank you for the fantastic feedback! We're thrilled to hear that Art and our team made you feel at home and provided efficient service. Your recommendation means a lot to us, and we're excited to welcome your friends and family in the future! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

August 21, 2025

They are friendly and their service department is very organized. I had a 7:00 am appointment, and they had me written up and out of there at 7:15. Chris Guerrero is very friendly and takes time to make More

by Gwino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Guerrero
Aug 22, 2025 -

Gardena Honda responded

Thank you, Gwino! We're thrilled to hear about your positive experience with our service team. Chris appreciates your kind words and is dedicated to making every visit enjoyable and efficient. We look forward to seeing you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

August 21, 2025

Unsatisfied with the customer service overall with service advisor. No help at towards the end. More

by Fany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Benny
Aug 22, 2025 -

Gardena Honda responded

Fany, We're disappointed to see you didn't receive the quality service you deserved. We'd like to learn more about where we fell short and assist in any way we can. When you have a moment, please call me directly at 424-340-9120. I hope to hear from you. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com

August 21, 2025

Everyone was nice, some folks more informed than others! Nice clean space to wait for my car! Very expensive More

by symmetryent.bf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art
Aug 22, 2025 -

Gardena Honda responded

We're happy to see that overall you had a quality experience. We hope to have the opportunity to work together again in the future and we appreciate your feedback about our pricing. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com