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Gardena Honda - Service Center

Gardena, CA

4.5
1,811 Reviews
Call Service Center (424) 340-9300

1,811 Reviews of Gardena Honda - Service Center

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August 21, 2025

Unsatisfied with the customer service overall with service advisor. No help at towards the end. More

by Fany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Benny
Report | Print
Aug 22, 2025 -

Gardena Honda responded

Fany, We're disappointed to see you didn't receive the quality service you deserved. We'd like to learn more about where we fell short and assist in any way we can. When you have a moment, please call me directly at 424-340-9120. I hope to hear from you. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com

August 21, 2025

Everyone was nice, some folks more informed than others! Nice clean space to wait for my car! Very expensive More

by symmetryent.bf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art
Report | Print
Aug 22, 2025 -

Gardena Honda responded

We're happy to see that overall you had a quality experience. We hope to have the opportunity to work together again in the future and we appreciate your feedback about our pricing. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com

August 20, 2025

Hello, my experience was the worst, and nothing good to say. Honda needs to better More

by Ctweety86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris
Report | Print
Aug 20, 2025 -

Gardena Honda responded

We're disappointed to see that we did not meet expectations. When you have an opportunity to speak further about your experience, please call me directly at 424-340-9120. I look forward to hearing from you. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com

August 20, 2025

The service i had wasn't to bad there were some mistakes made but everything was resolved and received my car back. More

by Marco.Romero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
alexis
Report | Print
Aug 21, 2025 -

Gardena Honda responded

Thank you for your feedback, Marco! We're glad to hear that any issues were resolved and you got your car back. We strive for excellent service and appreciate your understanding. Your satisfaction is important to us! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

August 20, 2025

Mike helped me out he was very helpful Very quick process Great customer service Thank you, Mike. You’re so kind. More

by VIRGINIAMONTEZ99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Report | Print
Aug 21, 2025 -

Gardena Honda responded

Thank you for your wonderful review, Virginia! We’re thrilled to hear that Mike provided you with such great service and made your experience quick and enjoyable. Your feedback means a lot to us! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

August 20, 2025

It's was wonderful, everyone one was helpful, the lounge was very nice. I would definitely revisit again. More

by queens_69
Recommend Dealer
Yes
Employees Worked With
Chris Hanning
Report | Print
Aug 21, 2025 -

Gardena Honda responded

Thank you for your fantastic review! We're thrilled to hear you had a wonderful experience and enjoyed our lounge. Your satisfaction means a lot to us, and we can’t wait to welcome you back for another visit! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

August 20, 2025

Benny was very helpful with maintenance information about the car and gave helpful feedback about maintenance. More

by RAIDERS19775
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny Nuyen
Report | Print
Aug 21, 2025 -

Gardena Honda responded

Thank you for your fantastic feedback! We're thrilled to hear that Benny provided you with helpful maintenance information. Our team is always here to assist you with any needs you may have. Your satisfaction is our top priority! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

August 19, 2025

Alexis is amazing! !!! He always takes care of my car needs and is always helpful per usual More

by Gigi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis
Report | Print
Aug 20, 2025 -

Gardena Honda responded

We're thrilled to hear Alexis delivered an excellent experience, Gigi! Thank you for choosing Gardena Honda! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

August 19, 2025

I was in and out. The experience was great I enjoyed my experience at Gardena Honda More

by whmcclinton
Recommend Dealer
Yes
Employees Worked With
Art
Report | Print
Aug 20, 2025 -

Gardena Honda responded

We're thrilled to hear you had a great experience with us. Our team works hard to ensure a smooth process, and your feedback means a lot. We look forward to seeing you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

August 19, 2025

I had a great experience at the Honda service center. Arturo was incredibly professional and took the time to explain everything to me clearly. He made sure I understood what was being done and why, whic More

by BayB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art
Report | Print
Aug 20, 2025 -

Gardena Honda responded

We're thrilled to hear about your positive experience with Arturo. Our team strives to provide clear communication and top-notch service. Your recommendation means a lot to us, and we look forward to serving you again in the future! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

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